Abdel Rahman Mahmoud

• Resolved customer inquiries and concerns promptly, improving overall customer satisfaction and fostering positive client relationships.
• Processed orders and returns accurately to ensure timely delivery and maintain inventory integrity.
• Collaborated with cross-functional teams to address service issues, enhancing response efficiency and customer retention.
• Documented customer interactions and feedback thoroughly to support quality assurance and continuous service improvement.

• Designed interactive dashboards and reports using Power BI to support business decision-making.
• Created visualizations to monitor performance indicators and trends.
• Assisted in basic AI and machine learning tasks, including simple model implementation and testing.
• Wrote and modified Python code to support data processing and analytical tasks.
• Collaborated with the technical team to deliver data-driven solutions.

• Assisted in preventive and corrective maintenance of industrial electrical equipment.
• Diagnosed and troubleshooted electrical faults in motors and control panels.
• Supported technicians in maintaining production line machinery.
• Ensured compliance with safety procedures and maintenance standards.

• Assisted in preventive and corrective maintenance of industrial electrical equipment.
• Diagnosed and troubleshooted electrical faults in motors and control panels.
• Supported technicians in maintaining production line machinery.
• Ensured compliance with safety procedures and maintenance standards.