English Instructor
NAPCO Group
Total years of experience :17 years, 0 Months
• Enthusiastically agree to travel to various locations in Egypt and teach large groups of college students.
• Passionately prepare daily lessons with an emphasis student talking time.
• Engage students into conversations with various activities to strengthen their fluency skills
• Incorporate additional material to keep students active and engaged throughout the lesson.
• Persistently improve the pronunciation of each student by using various mythologies.
• Firmly prepared resident and non-resident tax returns.
• Played a vital role in servicing a client with over 400 expatriates and foreign nationals.
• Accustomed to the ever changing priorities during the busiest time of year.
• Taught myself to deal with various situations for each tax return.
• Carried additional responsibilities and worked extensive hours to help become the team with the most
completed tax returns in the entire office.
• Learned to process a vast number of customer transactions quickly and efficiently.
• Interacted directly with small and medium business and referred them to better products and services.
• Cross-trained with other employees to help improve the banks overall performance.
• Analyzed and responded to customer inquiries swiftly and professionally in order to give a high level of satisfaction.
• Attested to correct completion of daily reports, batch summaries, daily settlements, teller transactions, and monthly teller audits.
People 's Bank, Greenwich, CT 12/09 - 6/10
Customer Service Associate
• Effectively processed banking transactions accurately and efficiently.
• Detected bad checks before cashing or depositing into accounts.
• Researched client inquiries and problems through effective interaction with clients, bankers, product
partners, branch/operations, areas and other staff in a timely and professional manner.
• Prepared documents for loan processing for customers to help speed up the loan process.
• Revamped finance quotes for insurance agents and insured in order to give the most accurate figures.
(CELTA) Certificate in English Teaching to Speakers of Other Languages • Eagerly taught three different levels of English. • Studiously planned out each lesson in detail for best results. • Diligently completed all grammar assignments to maximize my knowledge of the English language.
University of Connecticut 12/2006 Bachelor of Science: Business Administration • Major: Business and Technology
Repaired and replaced various types of parts of engines.
Greenwich High School 06/2002 High School Diploma