IT support Engineer
Union Co-operative Society
Total years of experience :19 years, 9 Months
•Troubleshoot and maintain computers and printers.
•Configure network IP address, proxy, and gateway.
•Ensure secured access and performance in all systems.
•Install, configure and maintain antivirus solution.
•Document problem, reasons, solution, and avoidance methods.
•Maintaining and Troubleshoot networks hardware or software problems
•Monitoring and Administering ICDL Exams.
•Administering ICDL Server.
•Troubleshoot and maintain computers and printers.
•Configure network IP address, proxy, and gateway.
•Ensure secured access and performance in all systems.
•Install, configure and maintain antivirus solution.
•Document problem, reasons, solution, and avoidance methods.
•Maintaining and Troubleshoot networks hardware or software problems.
MCSE :
MCSE 2003 Modules
70-290 Managing & Maintaining MS Server 2003 Environment
70-291 Implementing, Managing & Maintaining MS Server 2003 Infrastructure
70-293 Planning & Maintaining MS Server 2003 Infrastructure
70-294 Planning, Implementing and maintaining MS Server 2003 Active Directory Infrastructure
70-210 Installing, Configuring and Administering MS 2000 Pro
70-297 Designing a MS Server 2003 Active Directory & Network Infrastructure
70-284 Implementing & Managing MS Exchange Server 2003
ICDL:
Tools:
1.BASIC CONCEPTS OF INFORMATION TECHNOLOGY (IT) .
2.USING THE COMPUTER AND MANAGING FILES(WINDOWS) .
3.WORD PROCESSING (WORD).
4.SPREADSHEETS(Excel).
5.DATABASE (Access) .
6.PRESENTATION (Power point).
7.NFORMATION & COMMUNICATION (Internet) .
WEB DESIGNING:
Tools:
1 - Front page 2 - photoshop 3 - Flash 4 -Dream waver .
population project 2005 in uae as a Technical SUPPORT
Using oracle 10g dba installing and managing.
Dealing with PDA
1- Synchronization Failure:
- PDA Problem.
- Server Problem.
2- Server/Desktop Failure at DCC:
- Bringing Live.
- Data Recovery.
3- Backup Failure.
4- Problem in generation of Reports.
5- Assistance in the Maintenance of Census Data.
- one year and half In Emirates College of Technology in Abu Dhabi (As an Instructor of Computer Courses (ICDL, WEB DESIGN)).
ICDL:
Tools:
1. BASIC CONCEPTS OF INFORMATION TECHNOLOGY (IT) .
2. USING THE COMPUTER AND MANAGING FILES(WINDOWS) .
3. WORD PROCESSING (WORD).
4. SPREADSHEETS(Excel).
5. DATABASE (Access) .
6. PRESENTATION (Power point).
7. NFORMATION & COMMUNICATION (Internet) .
WEB DESIGNING:
Tools:
1 - Front page 2 - photoshop 3 - Flash 4 -Dream waver .
I made a database project for the Egyptian contracting company .
Tools:
SQL
PL / SQL
ORACLE 9I DEVOLPER (FORMS)
REPORT BUILDER 9I
- Bachelor, faculty of engineering, electronics &communications department (Mansoura University (EGYPT)). - Date of graduation : May 2001 - Grade of graduation : Good (70.24%) Accredited at Mansoura university site: https://mudb.mans.edu.eg/graduates Under id 5411 Graduation project : Testing & administrating & studying of networks - Grade of project : excellent (97%) Tools: • Borland C • Java & C++ • Visual C