Operation Consultant
McDonalds
Total years of experience :7 years, 11 Months
• Head Manager Apr 2020 - Jan 2021
• Store Manager Aug 2018 - Apr 2020
• Fist Assist Manager May 2017 - Aug 2018
• Second Assist Manager July 2016 - May 2017
• Manager (Trainee) Nov 2015 - June 2016
Responsibilities
• Crew Management, distribute crewmember into different position of work base on their ability to make the Working progress more efficient.
• Accounting Management, calculate the store income for the whole day and make sure the number match the System results for the day.
• Leading the opening plan of new store and implementation of reinvestment plans on an annual basis.
• Developing the capability of the Restaurant Managers and Department Managers to lead the restaurant and to Ensure a strong pipeline of talent for the organization.
• Leading successful deployment of national and local initiatives.
• Control operational costs and identify measures to cut waste
• Committed to being customer centric resolving complaints to ensure customer issues were resolved in a timely Manner to ensure they would continue to come back to restaurant.
• Inventory Management, control waste, calculate the usage and storage.
• Manger overall restaurant operation including product quality, customer service, cleanliness and sanitations.