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abdelgader .H.A. YOUSIF, CRO

abdelgader .H.A. YOUSIF

CRO

PROVEN

Location
Saudi Arabia - Riyadh
Education
Bachelor's degree, textile engineering
Experience
12 years, 9 Months

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Work Experience

Total years of experience :12 years, 9 Months

CRO at PROVEN
  • Saudi Arabia - Riyadh
  • My current job since December 2014

maintain business relationships with the clients Providing prompt and professional replies to all customer feedback
Providing follow up action on passenger feedback and managing requests for compensation, where appropriate
Recording passenger feedback details in the Customer Relations Management System

receiver at بنده العزيزية
  • Saudi Arabia - Riyadh
  • November 2012 to November 2014

logistic

call center at adam &hawa
  • Sudan - Khartoum
  • August 2012 to November 2012

dealing with clients by phone, medical support,

call center agent at zain communication company
  • Sudan - Khartoum
  • January 2010 to January 2011

dealing with clients by phone

Education

Bachelor's degree, textile engineering
  • at جامه الجزيره
  • November 2008

درجه رمزيه

Specialties & Skills

Project Management
+Endorse 1
Customer Service
+Endorse 1
Engineering
+Endorse 1
Lean Logistics
+Endorse 0
Call Center
+Endorse 0
الطباعه
+Endorse 0
صيانه الكمبيوتر
+Endorse 0

Languages

English
Expert
French
Beginner
Arabic
Native Speaker

Memberships

Sudanese engineering society
  • corporate ethic and engineering science
  • November 2011
Introduction to Project Management
  • 0
  • April 2016

Training and Certifications

INTRODUCTION TO PMP EXAM (Training)
Training Institute:
UDEMY
Date Attended:
March 2016
Duration:
10 hours
INTRODUCTION TO PROJECTS MANAGEMENT (Training)
Training Institute:
UDEMY
Date Attended:
February 2016
Introduction to Project Management (Training)
Training Institute:
University of Adelaide
Date Attended:
April 2016
PMP preparation (Training)
Training Institute:
takamul institution
Date Attended:
May 2013
Duration:
35 hours

Hobbies

  • , developing my IT skills , reading , keeping fit , study other language
    progress on Linux , OSHA academy courses ,