NETWORK AND SYSTEM ENGINEER
ONDA
Total des années d'expérience :11 years, 11 Mois
Improving the Helpdesk service according to the best practices of ITILv3
Setting up a service catalog for the Telecom division according to ITILv3
System administration of Oracle Solaris 11
Monitoring and administration of the LAN/WAN network infrastructure via Nagios and other tools
Administration of the Cisco Visio conferencing platform for the different Airports
Providing internal support for the company, troubleshooting software and hardware issues
A member of the project committee: Network infrastructure upgrade from Frame Relay to MPLS
Provide technical support throughout the sales cycle to drive opportunities
Deliver and customize technical presentations on HP Software products and build new presentations for use by sales and other software consultants. Explain product capabilities, limitations and implementation and describe technical tradeoffs and implementation alternatives
Actively participate in sales calls involving complex technical requirements or multiple hardware platforms, operating systems and application software.
Identify and develop innovative solutions to customer requirements. I'm also responsible for explaining and researching the technical capabilities of HP's products vs. our competition.
Focuses on large and/or complex sales opportunities requiring complex solutions.
Research, compose, and deliver responses to RFPs. Interacts with clients to clarify requirements and reviews RFP responses for technical accuracy.
Collect business and technical information from clients regarding requirements.
Design and build customized demonstrations of HP solutions for prospective clients.
Pre-sales specialized in Video Conferencing Endpoint and Infrastructure Equipment.
Radvision (an Avaya company) technologies.
Systems Administration.
Data-center Management and Monitoring.
MicroSoft Lync, SharePoint, Exchange installation and configuration.
Software as a Service.
Engineer's formation in computing and telecommunications at the National Institute of Posts and Telecommunications (INPT), option: Computing, Networks and Systems (IRS).
2006-2008: Classes préparatoires aux grandes écoles d'ingénieurs, option: TSI (Technologies et Sciences Industrielles), classement: 10ème au Maroc, lycée: Al Khawarizmi-Safi.