Community Management Executive
Emaar Misr For Development
Total years of experience :12 years, 11 Months
The Community Management Executive is responsible for the day to day operations of the community through regular site inspections, coordinating and meetings with service providers, suppliers, communication with internal and external parties, meeting residents, exercising cost controls etc.
• Ensure the overall well being of the community by conducting checks and assessing common areas regularly
• Inspects regularly community facilities (swimming pools/courts/lobbies)
• Ensures subcontractors services community assets in accordance to agreed Service Levels.
• Ensures capital equipment is maintained as per agreed Service Levels on Agreements
• Reviews cleaning schedules or other schedules as applicable and checks standards are being maintained
• Highlights possible design defects in advance or as and when noted
• Recommends improvements and cost saving strategies.
• Manages relational areas and equipment (tennis courts, basketball courts etc.).
• Ensures the common areas are maintained as per agreed standard.
• Reviews and ensures service levels are being maintained.
• Ensures staff in community adheres to assigned job roles (e.g. Security, Cleaners etc).
• Provides periodic updates to Management.
• Identifying procurement needs of the community.
• Surveys market in order to identify appropriate material suppliers based on need and rectification requirements noted in the community.
• Coordinates enforcement of Community Rules and other enforcement policies
• Assists Association Manager in preparing budgets, reviewing costs, exercising cost savings, reviewing and processing service provider/supplier invoicing.
• Use approved systems to log service requests, customer interactions.
• Ensures complaints are responded to and resolved as per agreed timelines.
• Assist and coordinate community events with or on behalf of the Association Manager.
Enhancing leadership skills, leading an efficient work team to achieve business success.
Planing to reach the target customers of the magazine and maximizing the distribution segment. Managing the marketing team to reach its target to achieve the profit gained from advertisements.
Leading a team of sales representatives and achieving the best sales team of the month award by achieving the target in selling the highest number of club memberships. I was able to enhance my telephone-sales skills.
Worked as an accountant to record the financial transactions of the company and adjusting its balance sheets. This increased my knowledge about the certificates of deposits.
Perform all customer transactions and assist with any questions they may have. Cross-sell and servicing of bank products which include youth cards, internet cards & debit cards and open new accounts (checking, savings, safe deposit).
Major: Accounting (in addition to studies of marketing and business management). Graduation Project: Feasibility study of Canorld, which is a high level candy store.