RACHID ALAYOUA, control room

RACHID ALAYOUA

control room

Power Group

Lieu
Émirats Arabes Unis
Éducation
Diplôme, Management
Expérience
12 years, 8 Mois

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Expériences professionnelles

Total des années d'expérience :12 years, 8 Mois

control room à Power Group
  • Émirats Arabes Unis - Abu Dhabi
  • Je travaille ici depuis septembre 2015

In this job I have two responsibilities, first one is answering more than 200 security guards whose call for security complaints, second is answering clients about any inquiries and forwarding the line to who is responsible in staff team.

Digital Marketer à NSFX LTD
  • Malte
  • septembre 2009 à mai 2013

• Creating different 2.0 blogs depending of keywords for improve company website to get first trend in all search engine, addition of that creating ads in good social media such as Facebook or Bing Etc…

In this role, I was responsible for answering customer queries, problem solving and providing detailed info assisted in the training of new customer service representatives and associates, organized the workflow to meet customer time frames performed market research surveys on customer needs and requirements as well as information on new tools for markets in forex trading.

Customer Services à Agadir TOUR COMPANY
  • Maroc - Agadir
  • mai 2008 à juillet 2008

My responsibility before is maintain the overall appearance of the branch.
• Welcoming clients and show customer interest, providing quality service.
• A Quick preview of all cars avaible for hire before starting work.
• I note maintenance notes if necessary after receiving the vehicle from the customer, in addition car should be clean.
• Check tires to make sure they are safe while delivering the vehicle

Éducation

Diplôme, Management
  • à HAUTE SCHOOL OF THE MANAGEMENT
  • septembre 2013
Diplôme, Digital marketer
  • à E-MARKETING AND SEO
  • juin 2013

E-MARKETING AND SEO

Etudes secondaires ou équivalent, sciences
  • à YOUSSEF BEN TACHFINE HIGH SCHOOL
  • janvier 2012

2011-2012: Baccalauréat sciences littéraires

Specialties & Skills

Digital marketing
Media Buying
Project and budget management
search engine optimazation
Communication and networking

Profils Sociaux

Langues

Arabe
Expert
Anglais
Moyen
Français
Moyen