abdella mohammed Almatari, Customer Service Agent

abdella mohammed Almatari

Customer Service Agent

Ethiopian airlines

Location
Ethiopia
Education
Bachelor's degree, Managment
Experience
12 years, 2 Months

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Work Experience

Total years of experience :12 years, 2 Months

Customer Service Agent at Ethiopian airlines
  • Ethiopia - Addis Ababa
  • My current job since May 2018

Providing information and Airline ticket booking, issuing, exchanging, refunding and also baggage tracing. As a customer service and airlines ticketing agent at the global contact center in Arabic.

Assistant manager at S.S & F constution rentals plc
  • Ethiopia
  • July 2012 to August 2013
Assistant Manager at Rania almatari transportation plc
  • Ethiopia
  • June 2007 to May 2012

Supervised the employee by controlling, directing, recruiting and by giving job order

Education

Bachelor's degree, Managment
  • at Unity University
  • July 2012

major cumulative 3.06 and semistor cumulative 3.00

Specialties & Skills

MS Word Excel Access Power Point
Microsoft Office software
Internet
microsoft office
Saber ticketing

Languages

English
Expert
Arabic
Expert

Training and Certifications

Service Award (Certificate)
Date Attended:
May 2019

Hobbies

  • Reading books ,volunteering in public activities.
    I have gained so many knowledge and i increased my skills, thoughts and also got great satisfaction.