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Abdellah Benkeltoum, SELLER

Abdellah Benkeltoum

SELLER·SMARTLINE

Algeria

Bachelor's degree, Alger 3

Work experience

Total years of experience: 5 years, 5 months

SELLER

January 2024 - Present

SMARTLINE

Algiers, Algeria

January 2024 - Present

-Cross-Cultural Communication: Managed daily sales and built strong relations with international clients from diverse
cultural backgrounds (including Chinese and Somali nationalities).
Customer Service Excellence: Provided high-quality service by understanding client needs, recommending suitable
smartphones and accessories, and ensuring maximum satisfaction.
Problem-Solving & Adaptability: Successfully overcame language and cultural barriers through patience, active
listening, and professional communication.
Sales & Cash Management: Handled daily cash and digital financial transactions accurately while maintaining
professional relations with clients.
Company industry:
IT Services

DRIVER

January 2021 - January 2024

INDRIVE PLATFORM

Dar el Beida, Algeria

January 2021 - January 2024

• Transporting passengers safely
Route planning using GPS navigation
Customer service and communication
Vehicle inspection and maintenance
Company industry:
Motor Vehicle Passenger Transport

Education

University Of Algiers 3

February 2024

February 2024

Bachelor's degree, Alger 3

Algeria

Skills

COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATION STRATEGIES
Intermediate
COMMUNICATION STRATEGIES
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
ETHICAL STANDARDS AND CONDUCT
Intermediate
ETHICAL STANDARDS AND CONDUCT
Intermediate
INTERCULTURAL COMPETENCE
Intermediate
INTERCULTURAL COMPETENCE
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
LOGISTICS MANAGEMENT
Intermediate
LOGISTICS MANAGEMENT
Intermediate
MEDIA MANAGEMENT
Intermediate
MEDIA MANAGEMENT
Intermediate
RETAIL SALES
Intermediate
RETAIL SALES
Intermediate

Languages

English

Beginner

French

Beginner

Arabic

Beginner

Training and Certifications

Certifications
Driving Licence: B
BACCALAUREATE