Bayt.com

كلما زادت طلبات التقديم التي ترسلينها، زادت فرصك في الحصول على وظيفة!

إليك لمحة عن معدل نشاط الباحثات عن عمل خلال الشهر الماضي:

عدد الفرص التي تم تصفحها

عدد الطلبات التي تم تقديمها

استمري في التصفح والتقديم لزيادة فرصك في الحصول على وظيفة!

هل تبحثين عن جهات توظيف لها سجل مثبت في دعم وتمكين النساء؟

اضغطي هنا لاكتشاف الفرص المتاحة الآن!
نُقدّر رأيكِ

ندعوكِ للمشاركة في استطلاع مصمّم لمساعدة الباحثين على فهم أفضل الطرق لربط الباحثات عن عمل بالوظائف التي يبحثن عنها.

هل ترغبين في المشاركة؟

في حال تم اختياركِ، سنتواصل معكِ عبر البريد الإلكتروني لتزويدكِ بالتفاصيل والتعليمات الخاصة بالمشاركة.

ستحصلين على مبلغ 7 دولارات مقابل إجابتك على الاستطلاع.


تم إلغاء حظر المستخدم بنجاح
عبدالواحد ابن الفصال, Catering Manager

عبدالواحد ابن الفصال

Catering Manager·Shaqab Abela catering

قطر

دبلوم, English for job Performance

الخبرة العملية

مجموع سنوات الخبرة: 20 سنوات, 6 أشهر

Catering Manager

مايو 2021 - حتى الآن

Shaqab Abela catering

الدوحة، قطر

وجدت هذه الوظيفة عبر بيت.كوم

مايو 2021 - حتى الآن

مجال الشركة:
المطاعم وخدمات الطعام
الدور الوظيفي:
السياحة والضيافة

Unit Manager

يناير 2021 - حتى الآن

Al Manaya Holding Shaqab Abela

الدوحة، قطر

يناير 2021 - حتى الآن

• Responsible for managing the day-to-day operations for
many outlets.
• Hiring, training, supervision and motivation permanent
and casual staff.
• Manage the oayroll and monitor spending levels.
• Maintain stock levels and order new supplies as
required.
• Ensuring health and safety resulations are strictly
observed, recorded and archived.
• Monitoring the quality of the product and service
provided.
• Budget and establish financial targets and forecasts.
• Maximise sales and meet profit and financial
expectations.
مجال الشركة:
المطاعم وخدمات الطعام

Food and Beverage Manager

ديسمبر 2019 - يناير 2021

Ighnda Resort

ورززات، المغرب

ديسمبر 2019 - يناير 2021

• Responsible for coordinating all F&B department:
Restaurant, Bar, Room service and Banquet.
• - Achievement of budgeted food & beverage sales, labor
costs and profitability.
• - Manage daily front and back operations.
• - Timely analysis of food and beverage prices in relation
to competition.
• - Follows all the guest needs until the are completed to
the total guest satisfaction.
مجال الشركة:
إنتاج الأغذية والمشروبات

Food And Beverage Manager

نوفمبر 2019 - يناير 2021

Ksar ighnda

مراكش، المغرب

نوفمبر 2019 - يناير 2021

مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
السياحة والضيافة

Food and Beverage Manager

أكتوبر 2018 - أبريل 2019

Flash Entertainment

أبو ظبي، الإمارات العربية المتحدة

أكتوبر 2018 - أبريل 2019

Work closely with the VP Commercial on all food & beverage requirements.
▪ Assist the VP Commercial, with the assistance of Marketing and Strategic Planning, to develop
and implement a food & beverage strategy.
▪ Improve continuously our Food and Beverage offering with a focus on timely delivery, increased
revenue and profit share, and improved quality.
▪ Assist with any hotel requirements when it is related to events such as gala dinner, conferences,
etc.
▪ Ensure all licenses and permits are obtained in close coordination with Human Resources.
▪ Work closely with Operations to ensure design, set-up, security and infrastructure is according to
requirements.
▪ Work closely with Projects and Talent on all artists and crew food & beverage requirements.
▪ Work closely with Operations and Project teams on VIP platform concept and food & beverage
packages.
▪ Manage F&B suppliers including pre-event inventory check, post event inventory check, service
concept development, cash handling monitoring during event, etc.).
▪ Ensure receipts, cash and money collection is matching.
▪ Develop and implement stringent policies and procedures to ensure compliance to prevent any
non-compliant issues.
▪ Work closely with Marketing and Projects team on look and feel and customer experience of F&B
provision.
▪ Produce detailed sales report per event including KPIs and service standards including staffing,
total sales, revenue %, average service time, average spend per sale per person, sales
percentage, etc.
▪ Drive to improve planning, service standards and product development.
▪ Ensure that project team provides artist rider requirements and communicates any changes in the
rider with regard to food & beverage immediately.
▪ Work closely with suppliers to ensure payment terms are advantageous to CLIENT.
▪ Manage corporate relationships with both existing and potential food & beverage partners
including event invitations and corporate hospitality
مجال الشركة:
الترفيه
الدور الوظيفي:
السياحة والضيافة

FoodBeverage Manager

يناير 2018 - يناير 2019

Flash Entertainment (freelance)

أبو ظبي، الإمارات العربية المتحدة

يناير 2018 - يناير 2019

• Prepare Concepts for Restaurants, kiosks and
Food Trucks
• Approach Vendors
• Close Deals with Vendors after clients
• Prepare agreements for all vendors
• Status report on weekly basis to be shared with
the client
• Vendor should be prequalified with Flash, if not
then prequalification is needed
• Ensure that all vendors staff are on the vendor
sponsorship to avoid any issues with DED
• Accreditation
• Ensure to receive ADFCA and DED
• Site Visits Schedule
• Setup Schedule for all vendors
• Post report
مجال الشركة:
إدارة الفعاليات

Assistant Food & Beverage Manager In charge Meeting, Banquet, Conferences and Events

يونيو 2017 - مارس 2018

Royal Tulipe Tanger

طنجة، المغرب

يونيو 2017 - مارس 2018

o Cost control, Budgeting, Training the F&B outlets,
o Menu designing/manufacturing,
o Setting up the F&B team,
o Revenue maximization, new strategies and goals.
o Event organization and Quality Control.
مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
الإدارة

Assistant Food & Beverage Manager in Charge

يناير 2017 - يناير 2018

Meeting, Banquet, Conferences and Events Royal

طنجة، المغرب

يناير 2017 - يناير 2018

• Responsible for coordinating all F&B
department: Restaurant, Bar, Room service and
Banquet.
• - Achievement of budgeted food & beverage
sales, labor costs and profitability.
• - Manage daily front and back operations.
• - Timely analysis of food and beverage prices
in relation to competition.
• - Follows all the guest needs until the are
completed to the total guest satisfaction.
مجال الشركة:
المطاعم وخدمات الطعام

Beverage Manager

أبريل 2016 - يونيو 2017

Banyan tree Tamouda Bay

تطوان، المغرب

أبريل 2016 - يونيو 2017

o A member of the Opening Team & operation of the hotel
o Purchasing wines & Spirits for all the outlets
o The creation & management of the wine cellar (over 300 references).
o Efficient stock management with the minimum loss.
o Working together with the Executive Chef to create a perfect food & wine matching menu.
o Manage a team of Sommeliers & Barmen.
o Creating A unique Cigar list of over 75 references that represents most of the cigar houses.
o Writing SOP Standards for Banyan Tree Restaurants & keeping a score of 96% des standards LQA.
• Key accomplishment:
o Exceed the budget planned & maintain a higher average bill.
o Organizing different events (weddings, anniversaries, business meetings…).
o Ensure a top-notch service to all guests (Including politicians, Royal Families…)
مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
الإدارة

Beverage Manager

يناير 2016 - يناير 2017

Banyan Tree Tamouda Bay

الفنيدق، المغرب

يناير 2016 - يناير 2017

• A member of the Opening Team & operation
of the hotel
• Purchasing wines & Spirits for all the outlets
• The creation & management of the wine cellar
(over 300 references).
• Efficient stock management with the minimum
loss.
• Working together with the Executive Chef to
create a perfect food & wine matching menu.
• Manage a team of Sommeliers & Barmen.
• Creating A unique Cigar list of over 75
references that represents most of the cigar
houses.
مجال الشركة:
الضيافة والسكن

Restaurant Manager

مارس 2014 - أبريل 2016

Royal Palm

مراكش، المغرب

مارس 2014 - أبريل 2016

o Work in close cooperation with the Kitchen and Stewarding to ensure a smooth running operation
o Conduct regular training sessions
o Monitor duty schedules
o Handle the welcome of arriving guests
o Contribute to meet and maximize the monthly revenue budge
مجال الشركة:
الضيافة والسكن
الدور الوظيفي:
السياحة والضيافة

Head butler

يناير 2014 - يناير 2016

Royal Palm Beachcomber Marrakech

مراكش، المغرب

يناير 2014 - يناير 2016

• Greeting guests and acquainting them with the
hotels amenities
• Anticipating guests needs and solving their
problems
• Researching dining and entertainment
recommendations and making reservations
• Providing directions and information about
local points of interest
• Hiring and supervising staff
• Ensuring rooms and common areas meet guest
standards
• Hiring and overseeing household staff
• Managing staff scheduling and payroll
• Managing budgets, often including
renovations and maintenance work
• Maintaining wine collections
• Event planning
• Attention to detail
• Discretion
• Customer service experience
مجال الشركة:
الضيافة والسكن

sommelier

مايو 2010 - مارس 2014

Royal Mansour

مراكش، المغرب

مايو 2010 - مارس 2014

Spoil our guests with a big smile on your face. Converse with guest in fluent English and be able to
entertain with a sensible conversation. .
Work towards target revenue per guests and revenue per month.
Maintain and update wine and all other beverage lists. Ensure wines off critical age get sold. Establish
sommelier recommendation. Check pricing is up to date.
Maintain standards as would be expected in a Michelin star rated restaurant.
Train front of house and chefs about wine / wine matching. Make sure all service staff knows which
wines to recommend to each dish of the menu.
Work with head chef on menu and ingredients which are wine friendly.
Helps writing the menus in accordance with maitre d’.
Carry out wine education classes. Fully trained in Herzog wines to be able to back up cellar door.
Carry out monthly stock control, inventory. Update continuously all stock forms.
Discuss wine orders and their subsequent pricing with Therese Herzog.
Make sure wines get returned to suppliers and credits issued for corked and spoiled wines.
Perform normal service duties as assigned by the maitre d’.
Keep wine cellar (private dining room) of immaculate appearance and order. Make sure new
deliveries are stored immediately and update on the wine and inventory list
Responsible for the cigar collection. Know and recommend offering. Responsible for the handling
and maintenance of the cigars and the Humidors. Cigar service to guests. Train staf
مجال الشركة:
المطاعم وخدمات الطعام
الدور الوظيفي:
خدمة العملاء ومركز الإتصال

Guest Service Centre agent

أغسطس 2009 - مايو 2010

Shangri-la hôtel (Qaryat Alberi )

أبو ظبي، الإمارات العربية المتحدة

أغسطس 2009 - مايو 2010

As a Telephone Operator you are responsible to handle every phone call with importance to provide professional and customer focused response to our guests, ensuring their stay will become a memorable experience, whereby your role will include key responsibilities such as:
• Receive each guest call in a professional and friendly manner
• Maintain effective communication with all related department to ensure smooth service delivery
• Handle every query in a polite and courteous manner and exceed guest expectations
• Ensure guests are greeted by name upon calling as per the Rotana Standard
• Maintain an up to date knowledge of the hotel and local services
• Maintain an awareness of guest profile through the Opera guest profile system
• Complete management’s long distance call vouchers and record them on the traffic sheet
• Maintain the guest wake up call sheet and deliver calls accordingly on time and to the established standard
• Ensure the proper operation of the switchboard, resulting in fast and efficient transferring of internal and external calls
• Take messages for guests and management as per the required standard
مجال الشركة:
المطاعم وخدمات الطعام
الدور الوظيفي:
خدمة العملاء ومركز الإتصال

Guest Service Centre agent

فبراير 2009 - يناير 2010

Shangri-La hotel

أبو ظبي، الإمارات العربية المتحدة

فبراير 2009 - يناير 2010

Roles and responsibilities.
• Maintain a high level of product knowledge to
explain the hotel facilities to the guests.
Greeting guests, provided assistance to the
guests.
• attended calls and transferred them to the
concerned departments, and the guest rooms.
Received accurate messages and delivered
them to the guests on time.
مجال الشركة:
الضيافة والسكن

Barman

أبريل 2008 - يونيو 2009

Abu Dhabi airport hotel catering &duty free.

أبو ظبي، الإمارات العربية المتحدة

أبريل 2008 - يونيو 2009

As a Bartender you are responsible to provide the highest level of hospitality when preparing and providing beverages and your role will include key responsibilities such as:
• Perform all necessary tasks to service beverages according to the standard of performance manual of the hotel
• Achieve total guest satisfaction and organizational profitability through effective utilization of all resources
• Delight the guest by offering trend setting and innovative products and services and contribute to sales activities and assist in maximizing revenue
• Set up the bar and prepare all mise-en-place for service
• Clean the bar and all equipment to the required standards and maintain this cleanliness throughout service
• Extend prompt services to all guests and treat guests and colleagues in a polite and courteous manner
مجال الشركة:
المطاعم وخدمات الطعام
الدور الوظيفي:
خدمة العملاء ومركز الإتصال

Barman

مايو 2005 - فبراير 2008

Le MeridianAbu Dhabi

أبو ظبي، الإمارات العربية المتحدة

مايو 2005 - فبراير 2008

As a Bartender you are responsible to provide the highest level of hospitality when preparing and providing beverages and your role will include key responsibilities such as:
• Perform all necessary tasks to service beverages according to the standard of performance manual of the hotel
• Achieve total guest satisfaction and organizational profitability through effective utilization of all resources
• Delight the guest by offering trend setting and innovative products and services and contribute to sales activities and assist in maximizing revenue
• Set up the bar and prepare all mise-en-place for service
• Clean the bar and all equipment to the required standards and maintain this cleanliness throughout service
• Extend prompt services to all guests and treat guests and colleagues in a polite and courteous manner
مجال الشركة:
المطاعم وخدمات الطعام
الدور الوظيفي:
خدمة العملاء ومركز الإتصال

التعليم

Emirates Technical Institute

ديسمبر 2009

ديسمبر 2009

دبلوم، English for job Performance

الإمارات العربية المتحدة

Emirates Instute Technology

مايو 2008

مايو 2008

دبلوم، English for Job Perfermance

الإمارات العربية المتحدة

Future Academy

مايو 2005

مايو 2005

دبلوم، Hotel Managment

المغرب

Al Charifiya

أغسطس 2003

أغسطس 2003

دبلوم، Diploma of the hotel technician food & beverage

المغرب

Ibn Sinaa

يوليو 2003

يوليو 2003

الثانوية العامة أو ما يعادلها، science Apply

المغرب

Marrakech

يونيو 2003

يونيو 2003

بكالوريوس، scienceApply

المغرب

Skills

Professional Responsibility
Expert
Professional Responsibility
Expert
Attention to Detail
Expert
Attention to Detail
Expert
Hospitality
Expert
Hospitality
Expert
Guest Service
Expert
Guest Service
Expert
Guest Satisfaction
Expert
Guest Satisfaction
Expert
LEADERSHIP .
Expert
LEADERSHIP .
Expert
SELF MOTIVATION.
Expert
SELF MOTIVATION.
Expert
DETAIL ORIENTED.
Expert
DETAIL ORIENTED.
Expert
INTERPERSONAL COMMUNICATIONS.
Expert
INTERPERSONAL COMMUNICATIONS.
Expert
ABILITY TO MEET DEADLINES.
Expert
ABILITY TO MEET DEADLINES.
Expert
MOTIVATIONAL SKILLS.
Expert
MOTIVATIONAL SKILLS.
Expert
TEACHING.
Expert
TEACHING.
Expert
OPERATIONS.
Expert
OPERATIONS.
Expert
ENVIRONMENT HEALTH AND SAFETY.
Expert
ENVIRONMENT HEALTH AND SAFETY.
Expert
BUDGET DEVELOPMENT.
Expert
BUDGET DEVELOPMENT.
Expert
Time Management
Expert
Time Management
Expert
Leadership
Expert
Leadership
Expert
Attention to Detail
Expert
Attention to Detail
Expert
interact with customers.
Expert
interact with customers.
Expert
deal with costs, pricing, creating work
Expert
deal with costs, pricing, creating work
Expert
communicate
Expert
communicate
Expert
Problem-Solving Skills
Expert
Problem-Solving Skills
Expert
Professional Responsibility
Expert
Professional Responsibility
Expert
Hospitality
Expert
Hospitality
Expert
Guest Service
Expert
Guest Service
Expert
Guest Satisfaction
Expert
Guest Satisfaction
Expert

اللغات

الانجليزية

متمرّس

العربية

متمرّس

الفرنسية

متمرّس

التدريب و الشهادات

الشهادات
English for job Performance
International Computer Driving License
التدريب
LQA
Royal Palm
Training in SFSMS (Shangri-La food safety management system)
Shangri la
luxury attitude
Royal Mansour
Guest care Training (5 sections )
Starwood