Marketing manager Assistant
Infinity group
Total years of experience :3 years, 0 Months
4. replacing parts as required;
5. providing support, including procedural documentation and relevant reports;
6. following diagrams and written instructions to repair a fault or set up a system;
7. supporting the roll-out of new applications;
8. setting up new users' accounts and profiles and dealing with password issues;
9. responding within agreed time limits to call-outs;
10. working continuously on a task until completion (or referral to third parties, if appropriate);
11. testing and evaluating new technology;
12. Conducting electrical safety checks on computer equipments.
Work Experiences in marketing
Job title Marketing manager Assistant
Employer Infinity group (Full time)
From October 2010 Till March 2012.
Work Description
1- Collect and analyze data on customer demographics, preferences, needs, and buying habits to identify potential markets and factors affecting product demand.
2- Measure and assess customer and employee satisfaction.
3- Forecast and track marketing and sales trends, analyzing collected data.
4- Develop and implement procedures for identifying advertising needs.
Job title Call Center Agent (full time)
Employer American net one international company
From March 2009 to August 2010.
Work Description
1- Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.
2- Maintains call center database by entering information.
3- Keeps equipment operational by following established procedures; reporting malfunctions.
4- Updates job knowledge by participating in educational opportunities.
* Scholarship Sponsored by - Future Generation Foundation (FGF) Track: Basic Business Skills Acquisition (BBSA) Year: 2008 Major: marketing, sales, banking, accounting, business correspondence and report writing * B.C. of Computer Science - New Cairo Academy Grade: Acceptable Year: 2008 Major: Computer Science Work Experiences in IT technical support Job title IT technical support Employer Afro Arab Pharmaceutical Scientists Organization (APSO)