Teller
ALANSARI EXCHANGE
مجموع سنوات الخبرة :16 years, 4 أشهر
As a Senior FCY Teller I am responsible to act as assistant branch manager and for doing all kind of Currency exchange and money transfer to all countries and that includes :
Updating the daily currency rates for the branch and Updating the board rates.
Receiving the parcels from the head office and sending back in the end of the day.
Doing all kind of transfers to all the banks world wide.
Making all the online money transfer locally and internationally.
Having a personal user and password on WESTERN UNION money transfer system.
Making the payment of all kinds of credit cards.
Making the payment for electrecity and water bills.
Making the payment for land lines, internet and mobile phones bills.
Having a personal user and password on NATIONAL BONDS saving system.
Having a personal user and password on ALWASEET advertising news paper.
Making online recharging for the international mobile phones.
Controling the schedule and responding to the e-mails in case of the branch manager absence.
Dealing with all kind of customers.
Dealing with all nationalites and trying to communicate with them with some of their language .
Giving the needed trainings in the branch to the new staff and supervising them.
Catching the fake notes from the market and send them back to the central bank.
Always trying to reach the top transaction ranking.
As a Direct Sales Person I was responsible for achieving the highest target of sales.
My responsibility was including:
Direct interface with customers.
Deal with different type of customers.
Establish working relation with clients.
Choose the suitable car for the customer.
Choose the best credit way to the customer.
Solving all the customers' problems from reserving to delivering the car.
As a Sales Team leader I was responsible for choosing the sales members whom with I can reach the maximum selling targets.
With my team I am also responsible for:
Responsible to supervise my team.
Direct interface with customers.
Segmenting the market into separate areas and classes.
Responsible to provide information and instruction to customer.
Giving the training to the new staff and modify their skills.
Targeting the suitable segment for the magazine where customers are mostly seeking this service.
Arrange Daily meeting to receive daily reports from my team and solve their daily problems
Assure high level of Customer Satisfaction and excellent customer services.
Supervising the distribution process to allocate the magazine at the right places.
As a direct Sales Person I was responsible for achieving the highest target of sales.
As a Direct Sales I was responsible also for:
Direct interface with customers.
Deal with different type of customers.
Establish working relation with clients.
Provide recommendations to improve and enhance business efficiency.
I was responsible for :
Achieve and exceed sales target.
Build a positive relationship with customers.
Updating customer's knowledge about the new and latest products places.
Visiting companies and demonstrates products.
''English Section'', Department :