Marketing Manager
Planet Pharmacies LLC
مجموع سنوات الخبرة :11 years, 6 أشهر
• Develop strategic marketing plans.
• Effective implementation of marketing activities as defined by the marketing calendar.
• Liaise with Advertising, PR and communication agencies.
• Promote business and increase brands visibility in relevant markets.
• Ensure up to date communication between the business units and the marketing division.
• Communicate with store management to ensure efficient execution of marketing.
• Create and manage a monthly communication summary report.
• Keep stake holders abreast of completed activities and ROI.
• Ensure all activities as directed by the marketing calendar are completed within time frame.
• Translating marketing objectives into clear & concise briefs to the various marketing partners.
• Communicating with principals to solicit sign off on planned activities.
• Lead and motivate team when required to ensure effective communication of marketing activities.
CRM analysts manage and analyze the data that companies collect about customers. The data includes sales records, purchasing history, types of purchase, service history, product inquiries, complaints, exposure and response to marketing campaigns and channel preferences. They analyze data to spot trends or assess the response to different campaigns and use their analytical skills to find correlations between different types of data.
My role was to handle our internal customers by providing reports and target for all departments. and was responsible also for external customer by handling our key account customers as a B2B business.
To perform CSO daily tasks of technical issues using established performance tools procedures.
To handle customer site technical and new installation visits as well.
To be able to fully support TE Data Customer’s.
To perform tasks and procedures related to systems updates for new customers pending installation and old Customers.
To manage daily CPE stock report.
To configure ADSL CPE and other configurations.
To analyze, identify errors and create tickets for any other related escalation to handle customer problems.
To update existing tickets for CSO visitors (customers).
To issue daily status reports.
To develop and design applications to assist daily stock activates