Abdou Mikhael, Receiving Clerk

Abdou Mikhael

Receiving Clerk

American embassy

Location
Lebanon - Beirut
Education
High school or equivalent, courses in English conversation with applications
Experience
3 years, 2 Months

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Work Experience

Total years of experience :3 years, 2 Months

Receiving Clerk at American embassy
  • Syria - Damascus
  • July 2010 to January 2012

Do the Receiving Report
Safe guard Property at the receiving area
Handle the Archive projects
Conduct inventory at The Lease and office
Do the claim for the damage Shipment
Back up the supply clerk

Front office Agent at La Cigale Hotel
  • Qatar - Doha
  • June 2008 to December 2009

Well versed in resolving day-to-day problems and needs of the guests and their demands
Handling guest’s documentation and typing memorandums.
Assisting guests with routine requirements and complaints.
Assisting with the guest’s reservations (Hotel, Tours, and Flights etc.)
Ensure the Front Office Supervisor is always kept informed on all the development within the department.
Responsible for the check in and checkout registration of Hotel guess.
Responsible for the recording/logging of all transaction, maintaining document for AUDITING.
Monitoring of all incoming/outgoing phone calls of guest and Hotel executive.
Monitor all payments made by the clients
Monitor fax, telephone, room and restaurant bills.
Responsible for the typing, filing and attending to telephone calls.
Preparing and maintaining an internal telephone directory.
Monitoring of all incoming/outgoing phone calls.
Greet and direct visiting customers to relevant persons
Signature worldwide business training:

Education

High school or equivalent, courses in English conversation with applications
  • at English language institute
  • February 2006
Diploma, licensee French literature
  • at Tishrin university
  • January 2006
Diploma, in it skills (Arabic
  • at Cambridge international diploma
  • January 2006

Standard level certificated in: Electronic communication Databases Spreadsheets Word procession Using the computer and managing files presentation

Specialties & Skills

Front Office
Communication Skills
Computer Skills
Customer Service
Windows skills
Using Opera hotel edition

Languages

Arabic
Expert
English
Expert
French
Intermediate