customers service agent /Edinburgh Airport
omniserv
Total des années d'expérience :10 years, 10 Mois
Meeting, greeting, assisting, customers when then arrive at the airport. helping them in the use of the self-check in machine, queue management in check-in, security, and immigration . Informing the customers about where, when to check in, and the liquid rules before going through the security check.
Maintenance of the cuss machine when faulty.Report all the incident within the airport to the airport duty manager or duty officer or customers service leader. work with all the airlines to improve customers experiences through Edinburgh airport. translating in French, Spanish, when required.