Abdul Amjad Shaik

1. Hands on awareness of working as per ARAMCO Standards & Policy, value of this Project is 8 Billion SR.
2. File all superseded drawings/documents. Ensure all project documents/drawings and correspondences are available in paper, electronic version in scanned and native format. Support Infrastructure team in document control and other admin duties
3. Control all incoming and outgoing drawings/documents from EPC Projects. Ensure timely issue and distribution of all drawings/documents with correct revisions to concerned engineers for review and approval as detailed in the distribution matrix.
4. Maintain the electronic filing system on the server and store data specifications like Calculations, Datasheets, Technical Attachments, and QA
5. Responsible for implementation of the document control strategy and provide consistent service delivery across the entire program and/or projects
6. Provide support, guidance and training including training other users in system functionality, processes and procedures and batch uploading
7. Provide reports to detail the amendments and progression of documentation
8. Compliance monitoring for the publication of all documents into the chosen document management system, ensuring documents are in the correct format and with the correct status and metadata
9. Prepare and issue meeting minutes on a regular basis. Assist in issuance of meeting invites
10. To maintain appropriate levels of information about documents produced including storage locations, status, owners etc sufficient for regulatory requirements
11. Develop excellent working relationships with the client and the teams involved in the provision of services

1.Maintain document logs for correspondence, material approval submittals, shop drawing, RFI (incoming & outgoing).

2.Receive and distribute all documents. Preparation transmittal sheets for Inspection Requests, Material & Shop drawing submittals and Filing etc.

3.Store & registrar original & electronic documents, update information in the electronic management system.

4.Assist project staff in creating document to project standards, work closely with the project management team. Process all requests and documentation in accordance with prescribed procedures

5.Ensure that all technical documents are filed and stored correctly for easy retrieval and use.

6.Ensure the transmission of document from/to client/vendor/sub contractor/inside office/filing system in properly manner

7.Create and maintain document control system and relevant production documentation

8.Filing, scanning and photocopying, daily routine activities of Document Control, including distribution of documents, maintaining electronic folders and directories, tracking and retrieval of documents and drawings.

9.Maintain registers of all receipts and issues or submissions of documents and correspondence.

10.Expedite the return of documents and approvals or comments within the required time period from internal and external parties to whom they have been issued or distributed.

11.Ensure the effective running of the day-to-day operations of the document center.

12.Hands on experience in identifying, sorting of Engineering Documents and drawings.

13.Register, log, distribute, track, issue, maintain and control office and site project documents and drawings.

14.Coordinate the activities of Document Control, including distribution of documents, tracking and reporting on document review progress.

15.Assist with the implementation, management & administration of electronic document management system.

16.Perform document control & Quality management activities.

17.Maintain procedures for maintaining documents and manage change control of documents.

18.Reporting on the performance of the document control system for review and as a basis for improvement of the documents control system.

19.Ensure Project Team & contractors comply with the document management system process and procedures.

20.Work closely and liaise with contractors’ document control group in all matters relating to document control.

21.Maintain document logs for correspondence, material approval submittals, shop drawing, RFI (incoming & outgoing).

22.Receive and distribute all documents. Preparation transmittal sheets for Inspection Requests, Material & Shop drawing submittals and Filing etc.

23.Ensure compliance with quality assurance requirements at all time. Coordinate engineering key performance indicators.

1.Order review, entry, preparation of the order acknowledgment; arranging for material requests local and international. Follow up of material dispatch, pending orders, material shipping.

2.Responsible for administering the current policy change control process and contribute to evaluation, alignment, and automation of processes as part of common efforts to standardize operations.

3.Prepare process order status reports; apply metrics to analyze and assess efficiencies of current Document Control processes. Review change control documentation for accuracy and completeness

4.Serve as subject matter expert on Change management process and assist internal customers with policy change activities based on company procedures and requirements.

5.Internal and external system audits.

6 .Initiatives related to the evaluation and implementation of automated solutions.
7 .Coordinate regular review of policies (biennial and periodic reviews).

8 .Implement and follow up on corrective actions, also provides management with metrics relating to audit performance.

9 .Stay updated of current regulations and guidelines directing document control.

10.Interact with cross-functional teams on the redesign of document control process.

11.Administer and execute policies and procedures that typically affect individual subordinate employees.

12.Conducted audits on corporate documents, handled file validations and document controlling

13 .Executed evaluations and document audits, assured no error in documents before submission

16. Outlined documents and coordinate with employees

1.Responsible for handling a team of 13 customer service representatives, to render excellent service to the customers by giving solutions upfront and increase customer delight.

2.Been a supporting & motivating point of contact for the team & ensured requirements are delivered on time.

3.Dealt with the customers who are not satisfied and ensuring their demands are met.

4.Ensured adherence to the IMRB audit parameters.

5.Coordinated with all departments for timely closure of customer complaints at Public Office.

6.Monitored Daily Walk in data and cash payments collected.

7.Maintained complete process and team records along with weekly / monthly dashboards and sales reports.

8.Ensured 100% Interactions are captured by the team, identified goals, training needs of team members; Helping management in organizing the promotional campaigns on the entire range of products and services.

9.Carried out briefing of new updates, training and guiding newly joined employees.

10.Setting up targets for team members and ensuring that the set targets are achieved & exceeded.

11.Identified skills of the individuals and suggest areas of improvement.

12.Provided ongoing training & coaching of the staff & motivating the team for better performance

13.Designed and implementing training program unique to each staff member as per requirement.

14.Interacted with end users (customer) on random basis to ensure correct functionality.

15.Responsible for developing & maintaining a high customer satisfaction index Brand image of the company.

16. Deputed to the manager, escalating issues, provided appropriate and innovative inputs thereby gain permission for implementation of new ideas & worked towards resolution of the problem.