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ABDUL AZEEZ NALUKANDATHIL, Corporate Travel Consultant

ABDUL AZEEZ NALUKANDATHIL

Corporate Travel Consultant· Nasser Bin Khaled Travel and Tourism - NBK

Qatar

Bachelor's degree, Bachelor of Business Administration

Work experience

Total years of experience: 9 years, 6 months

Corporate Travel Consultant

November 2022 - Present

Nasser Bin Khaled Travel and Tourism - NBK

Doha, Qatar

I found this job using Bayt.com

November 2022 - Present

Manage flights, hotel, car rental, cruise, and insurance bookings using major GDS systems.

Handle ticketing, rebooking, cancellations, and travel documentation with accuracy.

Coordinate with airlines, hotels, and service providers for smooth travel execution.

Serve high-profile clients including VVIPs, royal family members, and provide full concierge services.

Organize student group tours, corporate trips, and MICE travel.

Develop customized travel packages, itineraries, and holiday programs.

Address client queries promptly while ensuring compliance with company policies.

Monitor vendor contracts and negotiate rates to maximize profitability.

Company industry:
Travel Agency
Job role:
Hospitality and Tourism

Reservation Executive and Customer Service Agent

February 2019 - October 2022

Air India & Air India Express GSA – Trans Orient Air Services. Doha, Qatar

Doha, Qatar

February 2019 - October 2022

Working As Reservation Executive and Customer Service Agent at Air India & Air India Express Doha
City Office.
GSA - Trans orient Air Services
(Feb2019 - Till the date).
• Assisting the passengers by phone and email for making reservations and providing travel
information and assistance
• Plan routes, itineraries, and accommodation details, and compute fares and fees, using schedules,
rate books, and computers.
• Resolve issues in a timely manner and escalate customers in need of further help.
• Reviewing the ADM/ACM proposals by the Accelya through the AIDA portal.
• Verifying the refund applications through the BSP portal by the travel agents and taking the
appropriate action.
• Preparing sales, and load factors for each sector and coordinating with the sales and marketing team.
• Escalating passenger feedback and requests to the concerned authority

Company industry:
Airlines
Job role:
Hospitality and Tourism

COUNTER TICKETING EXCUTIVE

October 2018 - January 2019

AKBAR TRAVELS OF INDIA PVT LTD

Kerala, India

October 2018 - January 2019

Worked as an Counter ticketing staff at Akbar travels of india pvt ltd in the last four months
Amedeus, galileo, sabre

Company industry:
Airlines
Job role:
Hospitality and Tourism

IATA Instructor Faculty Team Member

December 2016 - October 2018

Akbar Academy Of Airline Studies. Tirur

Kerala, India

December 2016 - October 2018

Stay educated on airline rules, regulations and current affairs
 Provide individualized instruction to keep all students at expected skill level

Company industry:
Airlines
Job role:
Hospitality and Tourism

VISA CONSULTANT

January 2017 - July 2018

THAIBAH TRAVELS PVT LTD

Kerala, India

January 2017 - July 2018

WORKED AS AN VISA CONSULTANT IN PART TIME

Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Education

Bharathiar University

May 2024

May 2024

Bachelor's degree, Bachelor of Business Administration

India

BBA - Bachelor of Business Administration Bharathiyar University, India, Currently Doing

International Air Transport Association (IATA)

January 2017

January 2017

Diploma, DIPLOMA IN CARGO INTRODUCTORY

Canada

Diploma in Cargo Introductory Certified By: International Air Transport Association (IATA) Canada Institution - Akbar Academy of Airline Studies, Kerala, India Passed With Distinction.

International Air Transport Association (IATA)

December 2016

December 2016

Diploma, DIPLOMA IN FOUNDATION TRAVEL AND TOURISM WITH GALILEO

Canada

Diploma in Foundation in Travel and Tourism With Galileo Certified By: International Air Transport Association (IATA) Canada Institution - Akbar Academy of Airline Studies, Kerala, India

Board Of Higher Secondary Examination

March 2016

March 2016

High school or equivalent, Commerce

India

Higher Secondary Education

Skills

Travel
Expert
Travel
Expert
Customer Service
Expert
Customer Service
Expert
Email Management
Expert
Email Management
Expert
Reservations
Expert
Reservations
Expert
Amadeus
Expert
Amadeus
Expert
INSTRUCTION
Expert
INSTRUCTION
Expert
DATA ENTRY
Expert
DATA ENTRY
Expert
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
LANGUAGES
Expert
LANGUAGES
Expert
ADOBE PHOTOSHOP
Expert
ADOBE PHOTOSHOP
Expert
EMAIL
Expert
EMAIL
Expert
COMMUNICATION SKILLS
Expert
COMMUNICATION SKILLS
Expert
FOCUS
Expert
FOCUS
Expert
Galileo
Expert
Galileo
Expert
SITA AERO Reservation System
Expert
SITA AERO Reservation System
Expert
Amadeus
Expert
Amadeus
Expert
Radixx Reservation System
Expert
Radixx Reservation System
Expert
Amadeus Altea PSS
Expert
Amadeus Altea PSS
Expert

Languages

Arabic
Beginner
English
Expert
Hindi
Expert
Tamil
Expert
Malayalam
Native Speaker

Training and Certifications

Certifications
Diploma in Travel and Tourism Management (Issued By Akbar Academy Of Air Line Studies)
Mar 2017