Abdul Razak Aazib

Managed, trained, and supervised the sales team, including
setting KPIs, monitoring performance, and improving
conversion rates.
Developed and executed strategic sales plans to increase
lead generation, client acquisition, and market presence in
immigration services.
Handled high-value client consultations and escalations,
providing expert advice on immigration programs such as
Canada, Australia, UK, and Europe.
Motivated and coached team members, improving sales
techniques, negotiation skills, and objection-handling
capabilities.
Built and maintained strong client relationships, ensuring
customer satisfaction, retention, and referral-based business
growth.
Analyzed sales performance reports and market trends,
identifying opportunities for growth and implementing
corrective actionswhere needed.

Led the overall sales operations of the branch, ensuring
achievement of monthly, quarterly, and annual revenue
targets

Coordinated daily branch sales operations, ensuring smooth
workflow between sales advisors, consultants, and
management.
Managed client walk-ins, inquiries, and appointments,
providing proper guidance and directing clients to relevant
salesconsultants.
Supported the sales team in lead management, including
updating CRM systems, tracking leads, and monitoring follow
ups.
Ensured proper documentation flow, assisting clients in
organizing and submitting required immigration documents.
Monitored sales performance reports, including daily/weekly
targets, conversions, and branch productivityupdates.
Facilitated communication between departments, such as
sales, documentation, and processing teams for smooth case
handling.
Assisted in resolving clientqueries and escalations, maintaining
high levelsofcustomersatisfaction and servicequality.
Supported marketing and promotional activitiesat branch level
to increasewalk-insand lead generation.

Handled end-to-end clientconsultation for immigration services
including Canada, Australia, UK, and Europeskilled migration
and studyvisa programs.
Generated and converted leads intosalesthrough consultations,
follow-ups, referrals, and walk-in clientengagement.
Assessed clienteligibilityprofiles based on education, work
experience, age, and immigration goalsto recommend suitable
visa pathways.
Explained immigration processes, fees, timelines, and
documentation requirements in a clear and transparent manner
toclients.
Achieved monthly and quarterly sales targets by effectively
managing pipeline and maintaining strong conversion ratios.
Maintained strong client relationships through continuous
follow-ups, updates on application status, and post-sale
engagement for referrals.

Advised clients on immigration pathways including skilled
migration, permanent residency, work permits, study visas, and
familysponsorship programs.
Conducted detailed eligibility assessments based on
immigration regulations and country-specific requirements for
Canada, Australia, the UK, Europe, and other destinations.
Managed end-to-end immigration cases, ensuring accurate
preparation and submission of applications within stipulated
timelines.
Provided professional consultation on documentation
requirements, visa procedures, points-based systems, and
immigration policies.
Maintained regular communication with clients, providing case
updates, addressing concerns, and ensuring a high level of
customersatisfaction.
Coordinated with legal teams, case processing departments, and
external partnerstofacilitate smooth application processing.
Achieved monthly and quarterly sales targets through effective
consultation, relationship building, and conversion ofprospective
clients.

Lead Generation through various online and offline activities for
sales conversions
Review clients profile and education and counsel the clients for
the bestsuitable countryas pertheir preference and eligibility.
Maintain a conversion percentage of 70% of lead generation to
client conversion (sale)
Follow up with document collection and filing team for
application finalization forthe signed up clients.
Maintain update information on the immigration rules and
regulations. Regularly follow up with the clients and keep them
updated with latest news in immigration.
Achieve sales target from as per product allocation and the
generate revenue.
Maintains confidentialityofclient and agency information
Business Development
Building sales pipeline

●Able to identify and qualify potential new clients
●Experience of and able to communicate effectively with key decision makers
●Ability to recognize buying and closing signals
●Ability to research potential corporate clients in detail
●Identifying cross-selling opportunities
●Knowledge of how to cleanse and maintain prospect and custom records on the database
●B2B sales exposure
●Meet and exceed new business targets
●Experience of working to targets

Able to identify and qualify potential new clients.
Experience of and able to communicate effectively with key
decision makers.
Ability to recognize buying and closing signals.
Ability to research potential corporate clients in detail.
Identifying cross-selling opportunities.
Knowledge of how to cleanse and maintain prospect and
custom records on the database.
B2B sales exposure.
Meet and exceed new business targets.
Experience of working to targets

Targeted Sales to the Global Market.
Maintaining Client Relationship.
Market Research and Lead Generation using different tactics.
Getting new business to the company.

Businessdevelopment.
Cold calling.
Servicedemonstration.
Manage Pipelines.
Forward planning.
Driving performance.
Implementing business plans.
Email marketing.