Project Manager
NESMA TRADING
Total years of experience :21 years, 6 Months
ARAMCO RAS TANNOURAH
- 4 Restaurant
- 12 Coffee Point
- 6 conference rooms
- 2 boll room
- Room Service 120 rooms
Responsibilities
Sales:
- Ambassador and tong of the BISCAT at the market and conventions to promote company and build sales.
- Sales call: Preparing & Sending the greetings letter and company Profile by email for all companies with follow up.
- Direct Responsible for all events “bookings, billing, generating proposals and contract.
- Excellent customer service orientation and focuses on customer satisfaction and communicates with customers before, during and after event.
- Preparing periodic sales report showing sales volume and potential sales for the General Manager.
- Visiting all Banquet events to include scheduling date time for events, and meeting with the people there to build good and more relationships.
- Coordinator the planning and execution of all Banquets function “ myself “
- Interfaces with other department to ensure proper set-up for successful coordination of events.
- Proficient in computer software including Microsoft Word, Excel and power point for company presentation.
Operation:
- Develop new business opportunities & Full in charge for new site Business opening.
- Full in charge for Arabic & continental department including kitchens 5 location, minimum for each one 300 Employee. (Royal Commission, SWCC, Khursanya ARAMCO, BGP ARAMCO) and in additional all function of Banquet in western region in Saudi Arabia.
- Preparing all functions menus & cycle menus.
- Representing the company in dealing with all the internal &external relations (Suppliers, Groups coordinators, customers, events etc.).
- Presenting a Daily operation & revenue report to Dir. Food & Beverage
- Writing daily reports on business operations for the executive staff.
- Recruiting and interviewing staff.
- Supervise Banquet employees, including work allocation, training, and problems resolution.
- Day- to- day Banquet operations to ensure standard are being followed and service level to increases sales and minimize costs, including food & beverage supply, utility and labor cost, And budget, forecasts and performance report.
- Regularly inspect food & Beverage quality, and manage daily banquet operations: staffing, scheduling, repair and maintenance, cleanliness, organization, parties, service timing…etc.
Head Waiter
• Constantly monitor the staffs appearance, attitude and degree professionalism
• Leader the function & Supervise Distribution tasks and planning with more than 50 employees (Captains, Waiters, past Boys) with outside catering.
• Direct and supervise the work of assistant managers while maintaining effective work.
• Annual assessment of staff, Banquet function sheet, Staff time sheet schedule, inventory
• New employee Training, with supporting to join our team
• Follow-Up the team with Hygienic, overtime, Casual requesting, Staff training.
• Follow-up Department, cleaning, maintenance, equipments.
Shift leader
• -Room Service Shift in charge
• -Order taker
• -Mini Bar supervisor follow-up with Mini bar attendant
• -Amenities check and daily distribution
• -Training, Work Sheet, and inventory, take care VIP guests,
• Banquet Head Waiter as Extra Overtime.
Captain
* Set-up buffet, breakfast, lunch, dinner, and follow-up.
* Set-up dining hall, and processing tables, mesonblas
*Communicate with all Hotel Departments. Kitchen, Laundry, Housekeeping, Reception, Store keeper, and, Maintenance Department.
* Team leader and in charge
*Room service department and order taker about 1 year
Meridian Hotel
Damascus in Syria 4/2002 to 4/2004 as trainee
.Open buffet system, Ala Cart, Coffee shop with Shisha, Room service
Programs System
Computer: Microsoft office as all.
Micros / Fidelio / Opera / express of beiger.
Skills
- Good knowledge of food ingredients and cooking methods of ----food available on the menu or buffet & good knowledge of wine pairing.
- Good memory to recall orders and customers name.
- Excellent communication and PR skills.
- Good problem solving skills.
-Good leadership skills.
-Passion for F&B industry.
-Committed and determined to offer good service.
-Able to anticipate to needs of customers and take initiative.
-Sociable and people oriented.
-Observant and attentive.
-Presents a well groomed appearance.
-Able to work at a fast pace and under pressure.
-Able to work independently and yet is a team player.
-Able to think out of the box & Versatile.
Certificate of graduation hospitality Institute in Damascus H.T.T.