Operation Manager, MBA
Saif Belhasa Groups
Total des années d'expérience :21 years, 1 Mois
KEY ACHIEVEMENTS: Fast Car
Successfully built high-quality Polaris (snowmobile) roll cages from scratch to deliver them to stakeholders. ¬¬¬¬¬¬¬¬¬¬¬¬¬¬¬
Significantly reduced staff costs and heightened productivity by improving the firm’s administrative procedures.
Consistently achieved a high level of customer satisfaction by exhibiting a positive attitude and building trust.
Initiated ideas that helped the shop achieve financial or non-financial gain by always working towards cost effectiveness.
Achieved business efficiency goals by initiating improvements to work, customer service, quality, work processes and organizational matters.
KEY ACHIEVEMENTS: A&O
Successfully led a year and a half project contains stripped 150 vehicles into parts and shipped them overseas to sponsor (led the project from initiating, planning, exciting, monitoring & control to closing project to deliver sponsor requirement).
Delivered great results by reducing effectively the cost through prevented rework and making it certain that work done is correct.
Constantly met or surpassed service standards to delight customers by strengthening work quality utilising PDCA (Plan-Do-Check-Act).
Effectively achieved the budget and surpassed the target.
CAREER GROWTH: Kwik Kar
ASST. MANAGER
SUPERVISOR
KEY ACHIEVEMENTS: Kwik Kar
Grew profits by 10% in a highly competitive environment by focusing on the less price sensitive customer segments who valued service.
Strengthened employee productivity and the overall efficiency of the unit by introducing processes and procedures that eliminated duplication.
Provided and developed an innovative cost savings and process improvement ideas.
Fortuitously heightened the portfolio by developing and sustaining strong relationships with the new customers.
Ascertained that 100% customers were achieved on daily basis.
CAREER GROWTH: Just Brake
WORKSHOP ASSISTANT