Technical Support Executive
24/7
Total des années d'expérience :3 years, 0 Mois
• Responsible for networking, design, installation and maintenance services.
• Supporting users and network administrators over the telephone and by email.
• Maintain the company’s network infrastructure.
• Networking and providing support for Windows, Macintosh and Linux issues.
• Configuration and testing of any new hardware and software.
• Installing and operating Windows desktop and server operating systems.
• Assistance with training of staff and compiling procedural documentation.
• Assisting the network manager with support requests.
• Ensure computer hardware is safe & complies with health and safety legislation.
• Successfully implementing the organization’s strategy, decision-making and strategy building.
• Troubleshooting system and network problems and diagnosing and solving hardware or software faults.
• Prioritizing and managing many open cases at one time.