Assistant Manager Ecommerce
Samsung - Midis Data System
Total years of experience :6 years, 6 Months
❖ Developed and executed strategies to scale and maintain online business through various
channels, including store, own website and marketplace platforms, such as Amazon and
Noon.
❖ Developed and implemented an omnichannel strategy that integrates the online and offline
experiences for customers, including consistency in branding, messaging, pricing,
promotions, and inventory.
❖ Delivered a cohesive and seamless customer experience across all touchpoints, driving
customer loyalty and revenue growth for the business via omnichannel experience.
❖ Formulated and implemented strategies to increase the NET revenue from 4% to 10% of
the online business while maintaining the profitability.
❖ Optimized sales and margin by effectively forecasting, planning inventory and shipments,
reducing returns, and implementing effective pricing techniques.
❖ Improved inventory management by implementing effective tracking, conducting regular
stock counts, and creating dedicated virtual and physical locations for inventory
management.
❖ Planned and executed strategies to improve the website user experience, visibility, and
search engine optimization, resulting in a significant increase in website business.
❖ Provided leadership and guidance to the online team in various aspects, such as business
development, sales, inventory management, customer service, and setting and achieving
key performance indicators (KPIs).
❖ Collaborated with the executive team to plan, manage, and execute promotional campaigns
and evaluate their effectiveness using key performance indicators.
❖ Successfully managed the onboarding and integration process between two businesses by
working and finalizing agreements with vendors and service providers, negotiating terms,
and ensuring effective process flow.
❖ Managed all aspects of seller accountsin Amazon, eBay, Walmart, BigCommerce, Noon
etc. such as product listing, content writing, repricing, customer service etc.
❖ Led a team in planning, implementing, managing and monitoring company's Digital &
Social Media strategy campaigns in order to increase brand awareness, improve Marketing
efforts and increased sales and new customers.
❖ Planned and implemented a content driven SEO, SEM, PPC strategy which boosted website
visits while increasing total sales. Created an E-mail marketing strategy that resulted in
increase of loyal/repeat customer sales.
❖ Delivering a comprehensive service to enquiring customers. Managing a large number of
incoming calls, Messages and emails thus generating sales leads, building sustainable
relationships where necessary.
❖ In constant search for better and low-cost products and manufacturers, and to list various
products directly from manufacturer to various marketplace to promote sale.
❖ Planning, implementing, managing and monitoring SEO, SEM, PPC.
❖ Content creation, writing blogs, Ghost-writing, Product description writing etc.
❖ Planning, implementing, managing and monitoring Facebook ads, Instagram ads, Snapchat ads, Google Ads etc.
❖ Planning, implementing, managing and monitoring Ecommerce Seller Accounts.
❖ Providing Services like Virtual Assistant, Customer Service, Lead Generation etc.
❖ Planning, implementing, managing and monitoring company's Digital & Social Media
strategy campaigns in order to introduce brand, improve Marketing and increase new
customers.
❖ Working with the executive team to plan, managing the promotion and positioning of the
Brand, Products and services by SMART campaigns, execution of the campaigns and
evaluating the result through KPI.
❖ Providing conference presentation details to clients of residential and commercial projects.
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