GIS Expert
Wapcos Ltd.
Total years of experience :8 years, 5 Months
Technically competent professional with rich experience of 16+ years in Project, Client Servicing, Team Management in GIS, CAD and Remote Sensing. Currently working at WAPCOS Ltd. as a GIS Expert. Adept in end to end project planning and execution of Telecom, with distinction of playing a key role in execution of projects. Proficient in managing & leading teams for running successful process operations & experience of implementing procedures, service standards for business excellence. Acting as an escalation gate to resolve critical issues of the team members. Skills in conducting various technical training sessions for enhancing the performance and quality of service. Deft in customer service operations inclusive of concept ualising & implementing short / long term plans; managing teams with focus on excelling business targets & service delivery metrics. Strong communication & interpersonal skills with proven abilities in Customer Relationship Management & Team Management.