Abdul Mumin Seidu

System Administrator, E-Channels Service at Prudential Bank Limited

• Ghana - Accra
• My current job since October 2016

 Provides support for Postilion (EFT) switch/ application.
 Provides support for Wincor and NCR ATMs
 Provides support for POS services (Verifone VX520 and Ingenico Move/3500).
 Provides support for Internet Banking Service
 Provides support for Transaction Notification (SMS and Email) Service.
 Provides support for USSD Service.
 Provides assistance for card transaction related issues.
 Provides support for Instant Card and PIN Issuance System.
 Provides support for transaction reconciliation issues using flexcube.

E-Channels Service Implementation Officer at Prudential Bank Limited

• Ghana - Accra
• My current job since May 2019

Software Support Engineer at Hysen Data Systems Limited

• Ghana - Accra
• August 2013 to September 2016

 Responsible for software installation, configuration and troubleshoot of WN ATMs
 Project Lead: Windows 7 Migration on all WN ATMs in Ghana
 Project lead: Migration of WN ProView Software from V3.2 to V4.2 for Zenith Bank
 Project lead: Migration of Thales HSM8000 to payShield9000 for Agricultural Development Bank (ADB)
 Responsible for the installation, configuration and troubleshoot of Thales payshield9000 for banks
 Provide software trainings for colleagues and bank personnel
 Attend to software related service calls on ATMs
 Liaise with WN to help resolve customer issues
 Participates in Service Review meetings with banks

Systems Engineer at Sabonay Technologies

• Ghana - Kumasi
• May 2010 to July 2013

 Provided support service to the websites of the various Metropolitan Assemblies in Ghana.
 Provided support service to Advantage, a Real Estate Management Software used by State Housing Company - Kumasi.
 Lead developer: sBanking, a Micro Finance Software Package
 Participated in the development of a Radio Console Application
 Assigned the tasks of researching into IT topics and giving presentations
 Assigned the task of testing already developed software applications
 Initiated the development of a Website Content Management System using Java