TRAVEL CONSULTANT
KASRI TRAVELS&TOURISM
Total des années d'expérience :16 years, 1 Mois
Customer sales and communication.
International Fare construction and Ticketing.
Reservation on Airlines CRS, AMADEUS, GALILEO, SABRE
Ticket issue Refund and Reissue.
Necessary support to colleagues in fare calculation and fare.
Invoicing cash, Corporate and credit card.
Advancing clients of the changes and arranging alternate reservation.
Arranging updating fare flies accounting to current market and supply.
Worldwide hotel reservation supervising of daily transaction.
Responsibility and carefully trained new staff and helped others with there Reservation and
Ticketing problems.
Perform single and group booking and request from travel agent and companies.
Perform seat Reservation transaction for walking and phoned customer requests.
Responsible for developing and maintaining strong client relationship and outstanding
satisfaction.
Set achieve targeted goals in according with company policy
Observe work schedules as mandated.
Tickets Reissue, Revalidation and Reconfirmation.Rufund partial.
Crs Amadeus, Galileo.
Secure Ticket stock and insure their ability throughout work hours.
Perform seat Reservation transaction for walk-in and phoned customer request.
printed and issue the Airline Ticket for walking customer
or their messenger.
Perform single and group booking as requested
Ensured old issues relating to the ticketing complaint with best practice.
Monitored and communicated airline schedule changes and flight cancellation.
Checked all manifests against information booked.
Incoming and out going correspondence of emails independently
Customer service own behalf of sales, in absent of general
Manager, contacting agent and passing own information to him
Handle emails, faxes and letter carefully file documents
of the ticket fare, fare rules and other also.
Utilized all preferred air line contact.
Handled Internal and external calls,
offering the highest level of customer service.
Issued airline tickets for bookings in line with contract
Air line reservation and ticketing.Crs Sabre, Amadeus, Galileo
To liaise and co ordinate with various airline offices.
To entertain corporate customers.
To entertain retail customers to prepare travel incentive.
Airline fare calculation and fared updation.
Updating travel related information to the managers.
To recognize new trends in highly competitive travel and.
Ticketing industry and suggest for changes.
Necessary support to colleagues in fare calculation.
and Fare fixation of deferent Airlines.
To motivate and monitor new commerce for
better productivity to maintained better relationship.
with customer.
To eliminate and rectify errors and recommend for Changes.
To maintained to better relationship with customers.