Key Account Manager
Eurostar Group Of Companies
Total des années d'expérience :14 years, 10 Mois
Eurostar is an authorized channel partner of Etisalat services in UAE. So we are expanding the data base of Etisalat and generating revenue for them.
WORK EXPERIENCE:
(Sales Executive) since March 2012 to July 2013
Blink Express Courier LLC Dubai
Responsibilities: My prime responsibility was selling courier services to achieve pre-assigned sales targets.
And then follows up with those customers who signed contract under my supervision to avoid them to be switch to other service providers. I always keep in contact with my customers to be partners of our company.
What I Sell: We have Express Courier Service. So my major concern is international shipments that are (Import & Export). Although I have also many domestic clients.
Key Responsibilities:
Establishing, maintaining and expanding company’s customer base.
Frequent market visits to find out the potential customers for international shipments (import & export).
Compiling and analyzing sales figures.
Dealing with major customer accounts.
Maintaining accurate records of all pricing, shipments, inspections and activity reports.
Manage and solve conflicts with clients in a pleasant manner.
Strong follow-up with all customers and providing them timely feedback and after sales services.
Managing a good relationship with customers.
Interact and coordinate with the operations team and other staff members in other departments working on the same account.
Providing daily report, weekly report and monthly report of visited customers, to Line-manager.
Adhering to all company policies, procedures and business ethics codes.
(Territory Executive) Since January 2008 To Feb 2012
Wateen Telecom—(Lahore)
Company: Worked for Wateen Telecom in the role of Territory Executive DHA Lahore
Responsibility: My Prime responsibility was selling and liaison with users of Wateen Products in DHA and followed up personal visits & individual contacts. Also responsible to assigned Territory (more than 1200 users) portfolio in the terms of Collection & Retention. Always ensured that every assigned consumer of my portfolio use subscriptions under ownership by resolving their queries and remind them about their payables through outbound voice calls & Personal Visits.
What I sell: I was working on HFC (Hybrid Fiber Coaxial) project providing triple play services including Telephone, TV, and Internet expending by latest technologies.
My Expertise: I had daily work strategies and discussion about potential customers, customer complaints and ensuring updates in wake of professional competition with peer companies such as World Call, PTCL, Wi-Tribe and some other cable operators, consequently learning relationship building and team work.
Other Key Responsibilities:
Responsible to find new ways to exploit new markets and bring in revenue.
Responsible to determine the potential profit that the company can garner for a given/new market
and must compare this to the costs that the company might incur.
Co-ordination with internally sales process and up to date installations.
Ensuring that each of my assigned subscribers stays with Wateen by resolving their issues and keep
their subscriptions active.
Ensure prompt customer complaint management.
Delivering Presentations/ Reports for opportunities, gaps, and ideas for enhancing revenue.
To survey various business sectors/industries, gather information about these sectors, analyze &
Synthesize this information, and identifying new business opportunities.
To develop business plan based on the surveys.
A strict adherence to company/divisional policies, plans and strategies to achieve company/divisional goal
along with complete understanding of Code of Conduct
Responsible for Participating in all team meetings and team building/Motivational exercises on daily/weekly/monthly basis
Major in Journalism
Refrigeration is a process in which work is done to move heat from one location to another. The work of heat transport is traditionally driven by mechanical work, but can also be driven by heat, magnetism, electricity, laser, or other means. Refrigeration has many applications, including, but not limited to: household refrigerators, industrial freezers, cryogenics, and air conditioning. Heat pumps may use the heat output of the refrigeration process, and also may be designed to be reversible, but are otherwise similar to refrigeration units. Refrigeration has had a large impact on industry, lifestyle, agriculture and settlement patterns. The idea of preserving food dates back to the ancient Roman and Chinese empires. However, refrigeration technology has rapidly evolved in the last century, from ice harvesting to temperature-controlled rail cars. The introduction of refrigerated rail cars contributed to the westward expansion of the United States, allowing settlement in areas that were not on main transport channels such as rivers, harbors, or valley trails. Settlements were also popping up in infertile parts of the country, filled with new natural resources. These new settlement patterns sparked the building of large cities which are able to thrive in areas that were otherwise thought to be unsustainable, such as Houston, Texas and Las Vegas, Nevada. In most developed countries, cities are heavily dependent upon refrigeration in supermarkets, in order to obtain their food for daily consumption. The increase in food sources has led to a larger concentration of agricultural sales coming from a smaller percentage of existing farms. Farms today have a much larger output per person in comparison to the late 1800s. This has resulted in new food sources available to entire populations, which has had a large impact on the nutrition of society.