عبد RAFEEQ

 Having an extensive knowledge of card product like EURO NET, Select System & CARTA
 Involved in card management life cycle for the Euro net for ADIB platform
 Played an active role in the platform migration from Euro net to S2M.
 Configuring the product in line to a system like limit setting, card fee configuration, daily limits, bin configuration.
 Ensure block / unblocking cards along with creation, renewal, reissue of the card on time.
 Manage Cards project portfolio for the corporate client under WPS in UAE market.
 Played a pivotal role in handling the Card Inventory management for all the products / clients
 Provide details report like activate cards, card closer, ready for renewal/ reissue to CSR team & senior management proactively.
 Liaising with Card personalization vendor to ensure the card delivery on time to our clients.
 Ensure & adhere the user acceptance test for the entire new requirement by preparing the test case document.
 Managing the Pin mailer for the card portfolio.
 Reconciliation of cards against the inventory.
 Ensure & adhere the KYC validation in line to compliance.
 Resolving Customer Support Team Queries on a daily basis.

 Ensure the reports are submitted on a daily basis to all the stakeholders.
 Prepare and provide reports concerned to cards, short Excess, CCDM ATMs reports (Cash & Cheque Deposit Details) include forwarding & Processing of all ATM/CDM cash reconciliation reports to the bank.
 Verifying transaction and balancing the G/L with journal of each ATM for reconciling process
 Controlling & preparing the cash limit and allocate for ATMs.
 Coordination with Cash management center & bank on processing procedures, discrepancies.
 To ensure all customer queries are addressed within agreed TAT
 Reconciliation of all the Customer Deposits Cash / Cheque by tracking down the transaction number/amount of the deposit if any discrepancy arises Make a variation form of all the Customer deposits
 Reconciliation of the Customer Captured cards by tracking down the card number from the Tally roll or Journal & giving reasons Codes for card capture
 Handling Cash Debit and Credit entries, cash counting, cash auditing, cash reconciliation and respective GL accounting.
 Monitoring Bank balances on daily basis & arranging payment as per the requirement
 Investigation of short/excess of cash and address to the reporting authority.
 Reconciliation of cash dispense & cash remaining balance by verifying & validates the cash difference if any discrepancy found.
 GL Balancing includes the checking of each and every transaction printed on the tally roll of such ATM which is having difference in the GL Balance against the physical cash/cash position
 Investigating the ATM discrepancies, reported by the teams and reporting the outcome to the Management
 Reporting to Recon Manager, Responsible for all Reconciliations/Banking correspondence
 Maintain reconciliation records and files & Secrecy of confidential documents