عبد رشيد

• Architected multi-service HRMS ERP on VPS with Nginx reverse proxy and APISIX v3.7.0 API Gateway, managing 11
upstreams and route-level proxy-rewrite plugins
• Established zero-downtime CI/CD pipeline via Docker Hub + Watchtowerwith fully automated rollouts every 300
seconds, eliminating manual deployment risk
• Provisioned MinIO object storage with CDN-backed public URL generation for secure, scalable file serving across all
services
Backend—Java(SpringBoot)
• Engineered secure REST APIs for employee onboarding, leave management, attendance tracking, and end-to-end HR
workflow automation
• Designed a 6-role RBAC system with 57 fine-grained permissions enforced via JWT-based stateless authentication
across all microservices
• Developed subscription and analytics endpoints with structured error handling, audit logging, and standardised API
response contracts
Backend—Go(9Microservices)
• Architected and delivered 9 production microservices: user, company, employee, leave, document, attendance,
analytics, project, and subscription
• Enforced 12-factor app principles — all config via .env files, zero hardcoded secrets, and fully environment-portable
deployments
• Integrated document service with MinIO forfile upload, retrieval, and CDN URL generation with 100% consistency
across environments
Frontend—Next.js
• Delivered responsive, role-based HR dashboards; identified and resolved a data-unwrapping bug causing incorrect
company-count in analytics

• Developed and optimized Spring Boot REST services, enhancing application performance and responsiveness.
• Implemented scalable architecture solutions, resulting in improved system reliability and user experience.
• Collaborated with cross-functional teams to integrate new features, boosting overall application functionality.
• Conducted performance tuning and troubleshooting, achieving notable reductions in response times.
• Championed best coding practices and design patterns, ensuring maintainability and extensibility of the codebase.
• Engaged in continuous learning and adaptation of emerging technologies to stay at the forefront of software development trends.

• Designed and implemented automated CI/CD pipelines using Bitbucket Pipelines for4+ microservices with separate
dev and production environments
• Configured APISIXAPI Gateway with custom route policies and MinIO for structured, permission-controlled file
management
Backend—Java(SpringBoot)&Go
• Developed user-type-segmented REST APIs with RBAC and idempotent role/permission seeding for consistent multi-
environment deployments
• Resolved a critical subscription-aware plan deletion bug with proper cascade error handling; implemented profile image
URL and account status APIs
• Delivered scalable user management APIs, RBAC permission seeding, and real-time account status messaging in Go
Frontend—Next.js
• Built admin user management, agent team controls, and full customer module with server-side search, pagination, form
validation, and optimised image handling

• Led delivery of an enterprise B2B portal for Etisalat (UAE telecom); enabled order placement, account management,
real-time service tracking, and BI analytics across mobile, fixed, digital, and device product lines
• Drove measurable improvements in operational efficiency and customer satisfaction serving thousands of enterprise
client accounts across the GCC region

• Spearheaded end-to-end design, development, and deployment of Spring Boot microservices with API Gateway-based
routing and JWT authentication
• Implemented multi-tenant RBAC ensuring compliance, data isolation, and role-specific access across all product
modules
• Integrated 5 product verticals — mobile, SMB, wholesale, QuickPay, devices; conducted code reviews and actively
mentored junior engineers

• Spearheaded the development of a robust Spring Boot REST Service application, enhancing overall system performance and user experience.
• Collaborated effectively within an Agile team, driving iterative improvements and ensuring timely delivery of project milestones.
• Implemented best practices in software development, resulting in increased code quality and maintainability.
• Leveraged modern technologies and frameworks to optimize application scalability, accommodating growing user demands.
• Engaged in code reviews and mentoring, fostering a culture of continuous learning and improvement within the development team.
• Contributed to the successful deployment of the application, achieving high user satisfaction and positive feedback.

• Engineered a Bespoke Product Creation Tool enabling telecom teams to configure mobile postpaid base plans, add-ons,
and device bundles with granular RBAC
• Delivered high-performance Spring Boot REST services; collaborated with business analysts to refine requirements and
maintained ongoing production support

• Spearheaded the transition from IBM Marketing Tool to Evam Tool, enhancing system performance and user experience.
• Conducted in-depth analysis of user requirements, meticulously documenting functional and non-functional specifications to guide project execution.
• Monitored and optimized database operations, ensuring data import accuracy and maintaining overall system integrity.
• Championed best coding practices, delivering high-quality code through consistent formatting, comprehensive comments, and rigorous testing protocols.
• Collaborated with cross-functional teams to align project goals and foster a culture of continuous improvement in software development processes.

• Successfully migrated Jazz Campaign Marketing Tools from IBM Unica Engine to Evam Engine, enabling enterprise-
scale SMS and voice broadcasting with improved system reliability
• Designed Spring Boot REST APIs, authored a comprehensive migration playbook, optimised relational schemas, and
led the full integration test suite

• Defined and documented requirements for innovative features, aligning them with strategic business objectives.
• Spearheaded team efforts by delegating tasks, offering mentorship, and resolving complex technical challenges to uphold project quality and efficiency.
• Fostered effective collaboration among cross-functional teams, driving timely project delivery and ensuring high standards of output.
• Leveraged technologies and skills in software development to enhance team performance and project outcomes.
• Championed best practices in software engineering, contributing to a culture of continuous improvement and excellence.

• Directed a cross-functional team in delivering a multi-module digital platform — e-commerce, food delivery, payments,
admin portal, and agent portal — within agreed timelines
• Maintained code quality standards and enforced scalability, security, and performance benchmarks across all product
modules

• Spearheaded the development and optimization of a robust management and billing web application for IPTV and VoIP services, significantly enhancing user experience.
• Implemented innovative features that improved application functionality, leading to a more streamlined billing process.
• Collaborated with cross-functional teams to identify performance bottlenecks, resulting in a 30% increase in application efficiency.
• Utilized Agile methodologies to deliver high-quality software solutions on time and within budget.
• Conducted thorough testing and debugging to ensure reliability and scalability of the application, contributing to higher customer satisfaction.
• Mentored junior developers, fostering a collaborative environment and enhancing team productivity.

• Developed and optimised core subscription, billing, and inventory modules; designed high-performance database
schemas handling large-scale customer and product data
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