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Abdul Rehman, Front-Line Technical Support Specialist and Customer Service

Abdul Rehman

Front-Line Technical Support Specialist and Customer Service·Dubai World Trade Center

United Arab Emirates

Bachelor's degree, Software Engineering

Work experience

Total years of experience: 8 years, 10 months

Front-Line Technical Support Specialist and Customer Service

October 2022 - March 2024

Dubai World Trade Center

Dubai, United Arab Emirates

October 2022 - March 2024

Company industry:
Events Management

Customer Service and Sales Coordinator

June 2015 - September 2022

BURASHED JEWELLERY

Dubai, United Arab Emirates

June 2015 - September 2022

Company industry:
Purchasing & Procurement

VENT ORGANIZER, EMPLOYEES ENGAGEMENT DAY

November 2018 - November 2018

Ministry of Climate Change & Environment

Fujairah, United Arab Emirates

November 2018 - November 2018

Company industry:
Events Management

Education

Synergy University Dubai

June 2024

June 2024

Bachelor's degree, Software Engineering

United Arab Emirates

GPA (rating): Satisfactory

GPA (rating): Satisfactory

Synergy University

June 2020

June 2020

Bachelor's degree, BACHELOR OF SCIENCE IN INFORMATION TECHNOLOGY

United Arab Emirates

Murdoch University

January 2015

January 2015

Higher diploma, Foundation Program

United Arab Emirates

AL SHUROOQ PRIVATE SCHOOL

January 2014

January 2014

High school or equivalent, HIGH SCHOOL

United Arab Emirates

GPA (rating): Very good

GPA (rating): Very good

Skills

REVENUE GROWTH

Expert

SALES

Expert

MANAGEMENT

Expert

COMMUNICATIONS

Expert

CONFERENCE MANAGEMENT

Expert

TROUBLESHOOTING (PROBLEM SOLVING)

Expert

TECHNICAL ASSISTANCE

Expert

CUSTOMER SATISFACTION

Expert

NETWORK TROUBLESHOOTING

Expert

PRESENTATIONS

Expert

Languages

Arabic

Native Speaker

English

Native Speaker

Urdu

Native Speaker