عبد Sattar

Role Objective:

To manage and direct all Human Resource and Administration activities of the company, ensuring that the company’s business strategy and objectives are reflected in the department’s processes and that they are delivered in a professional and proactive manner.

Oversee establishment of service standards and monitor the delivery of the business services to the company, ensuring a high-quality and employee-friendly service delivery in compliance with HR lead practices, governmental regulations, labor law and management requirements. Develop, maintain and enhance effective business relations with senior government officials and other high ranking public officials and organizations.

Detailed Roles & Responsibilities:

Administration:

• Facilities management
• Shipping, receiving and fulfillment
• Inventory control
• Support Services Department
• Employment Services Department
• Liaison to association attorney for legal aspects of association administration
• Budget development and management
• Staff and member travel
• Confidential records of the association

Human Resources:

• Development of corporate policies and procedures and oversee implementation of same
• Develop and implement a competitive compensation and benefits structure in alignment with the company’s Job Grading composition.
• Personnel records/documentation
• Position posting, screening and interviewing candidates. Transfers and promotion of employees, (in coordination with the concerned directors/ managers).
• New hire orientation program; exit interview program
• Ensure that employee complaints/ grievances are addressed through appropriate processes and that disciplinary procedures are conducted promptly, fairly and in accordance with company policy and the labor law.
• Immigration services for all employees.

Workers Accommodation & Welfare: Responsible to implement the following through Camp(s)/ Accommodation supervisors:

• Camp(s) Administration
• Planning & Implementation
• Cost Control
• Local Purchase for furniture, grocery etc.
• To make sure that enough Petty Cash is available to meet Day to Day expenses
• To make sure that sufficient accommodation available for new arrivals
• Co-ordination for new arrivals/ departures
• Water, Electricity Supply
• Disposal of sewage water
• Supervision of Staff/ Workers Mess
• Cleanliness, safety, security and maintenance of camp(s).
• Pest Control
• To arrange, attend inspections & visits of different Government & Semi Government Clients
• Transportation to/ from work sites

Key Interactions:

Internal:
• Managing Director
• Division Directors & Department Managers
• Internal Auditors
• All other company personnel (as & when required)

External:
• Recruitment Agencies
• Training Institutes
• Ministry of Labour and Social Affairs
• Government Agencies
• Administrative Service Providers
• Consultants
• External Auditors
• Legal Firms

• Provide administrative and clerical support to departments or individuals.
• Schedule meetings and arrange conference rooms.
• Alert manager about cancelations or new meetings.
• Manage travel and schedule.
• Handle information requests.
• Prepare correspondence and stuff mail into envelopes.
• Arrange for outgoing mail and packages to be picked up.
• Prepare statistical reports.
• Manage spreadsheets.
• Greet and receive visitor.
• Prepare confidential and sensitive documents.
• Coordinates office management activities.
• Determine matters of top priority and handle accordingly.
• Prepare agenda for meetings.
• Takes and transcribes dictation.
• Helps prepare office budget.
• Plans events and volunteer activities.
• Maintain office procedures.
• Coordinate travel arrangements; prepares itineraries; prepares, compiles and maintains travel vouchers and records.
• Operate office equipment, such as photocopy machine and scanner.
• Coordinate committees and task forces.
• Relay directives, instructions and assignment to executives.
• Receive and relay telephone messages.
• Direct the general public to the appropriate staff member.
• Maintain hard copy and electronic filing system.
• Sign for UPS/Fed Ex/Airborne packages.

1. ERP Solutions
2. Software Engineering
3. Project Management
4. 3D Design & Modeling
5. Graphics & Designs
6. Animations
7. TV Commercials
8. Website Development
9. Hosting Services

• Performed Technical Support for customers via telephone/e-mail/web as well as grown into additional responsibilities including system architecture and design, onsite deployment, and professional services.
• Provided high-quality technical support and services to Telenet Users
• Performed service tasks both remotely (via phone/web) and onsite with customers
• Participated in scheduled 24x7 on call rotation
• As a part of a team provided Technical Support, Professional Services, Training, and Sales Engineering