Human Resource Operations Manager
COG General Contracting Company Limited, member of Al Rushaid Group
Total years of experience :13 years, 4 Months
• Lead and manage a team of HR professionals, providing guidance, support, and supervision.
• Create monthly and annual reports for the human resources department budget including salaries and allowances, EOS, government service fees, accommodation expenses, vehicle rentals, and any other operational expenses.
• Oversee the day-to-day activities of the HR team such as employee relations.
• Conduct performance evaluations and provide feedback to team members.
• Act as a point of contact between HR staff and upper management, ensuring effective communication and coordination.
• Drive the development and implementation of HR policies and procedures.
• Maintain and monitor accurate employee attendance records.
• Investigate and resolve any discrepancies in attendance data.
• Process payroll accurately and on time, considering regular salary, overtime, and any other relevant allowances.
• Calculate and verify deductions, such as GOSI and other withholdings.
• Upload payroll files to the bank system.
• Ensure compliance with legal and company regulations in payroll processes.
• rack and calculate overtime hours worked by employees.
• Collaborate with department heads to validate and authorize overtime claims.
• Monitor and manage employee leave balances.
• Process and approve leave requests in accordance with company policies.
• Keep accurate records of vacation, sick leave, and other types of absences.
• Calculate and process end-of-service bonuses accurately.
• Respond to employee inquiries regarding attendance, payroll, and related matters.
• Oversee day-to-day HR administrative functions, including processing employee records,
transactions, and data management.
• Ensure compliance with HR policies, procedures, and relevant labor laws.
• Manage HRIS (Human Resources Information System) and other technology tools used for HR processes.
• Respond to employee inquiries related to HR operations and policies.
• Contribute to process improvement and efficiency initiatives within the HR department.
• Maintaining and updating employee files and archiving them electronically and on paper.
• Ensure employee files are complete and in compliance with Company policies and legal regulations.
• Create Job Offers & Employees Contracts with consideration of the Labor Law form.
• Audit each data regarding new staff and prepare employment contracts and coordinate interviews.
• Issuing official letters such as Salary, car authorizations, release letters, demand letters.
• Accountable for renewing various government documents, including Commercial Registration (CR), Chamber Certificate, Municipal License, and Civil Defense License.
• In charge of Iqama renewal via Muqeem and MOL systems.
• Responsible for governmental affairs in the established.
• Register employees in GOSI and remove resigned employees.
• Participate in conducting exit interviews with resigned employees.
• Assist in maintaining accurate financial records by entering data into accounting software, reconciling bank statements, and organizing financial documents.
• Input financial transactions, invoices, and receipts into accounting systems, ensuring accuracy and completeness.
• Assist in processing accounts payable and accounts receivable transactions, including vendor invoices, customer payments, and expense reports.
• Provide administrative support to the finance team, such as filing documents, managing emails, and answering phone inquiries.
• Collaborate with other departments and team members to gather financial information and address accounting-related queries.
• Identify and pursue potential clients through various methods, including cold calling, networking, referrals, and online research.
• Assess the insurance needs of clients and provide personalized recommendations to meet their individual requirements.
• Build and maintain strong relationships with clients to foster trust and loyalty, ensuring repeat business and referrals.
• Create compelling sales presentations and proposals to showcase the value of our insurance solutions to clients.
• Provide accurate insurance quotes, negotiate terms, and close sales deals while adhering to company policies and guidelines.
• Offer ongoing support to clients, including assistance with claims, policy changes, and inquiries to enhance their overall experience.
• Maintain accurate records of sales activities, track progress towards sales goals, and report regularly to management.
• Maintaining hardware, software and Entering data.
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