Relationship Manager
Saudi Arabia British Bank (SABB)
Total years of experience :5 years, 5 Months
Key Responsibilities:
• Accountable for developing and maintaining long-lasting relations with clients and senior management of the bank.
• Developed, managed and maintained new and existing accounts in accordance with the applicable bank policies/procedures; enhanced productivity standards and maximized sales.
• Identified client needs; accordingly conducted market research and presented appropriate products/services/solutions.
• Provided business reviews pertaining to key accounts.
Certifications • The Insurance Foundation Certificate Exam (IFCE) • ESL Advance Level, SD University for Integrative Studies • Business Course, SD University for Integrative Studies Training • Manage and Lead Teams • Planning and Control of Organization • Strategic Management • Project Management • MS Project • MS Office • Intensive Advance English Program, Embassy School • King Abdullah External Scholarship Program • Junior Officer Development Program (JODP) – (2008 – 2009): - Fundamentals of Banking - Product Knowledge - English Language Course - HFE 2 and CRMS 4 - Compliance & Protection Against Fraud - Customer Care & Tel Skills - Selling Skills - IT Skills (Word, Excel, & PPT) - General Takaful Plus System - Building Customer Relationship - Service Quality Standards - Foundation Management Skills - Communication Interpersonal Skills - Presentation Skills - FOREX &Investment Markets - Group Anti Money Laundering - HSBC Business Continuity Awareness - Structured Deposits Workshops - HSBC Information Security Risk Training - Wealth Management Manager - Leadership Transition Program - Deposit Plus Structures - Premier Accreditation Program