Project Manager II
Elm Company
Total years of experience :18 years, 10 Months
Develop workable implementation plans, present and communicate changes in a professional way, Build commitment and overcome resistance, excellent preparation and support for those affected by change, good transition Monitoring and evaluating results, strive to complete projects on time and budget, Effective Time management, capable of resource planning and management, and prepare realistic action plans
Fully respond to management direction, Take the responsibility for own actions, Keep commitments, and Commit to long hours work when necessary to reach goals.
Respond promptly to customer requests, Take customer feedback and work on it to improve service; Meet commitments. Identify and resolve problems in a timely manner; Gather and analyze information skillfully; Develop alternative solutions, Work well in group problem solving situations. Successfully Monitored the seven main areas of project management "Scope, Cost, Quality, Time, customer satisfaction, risk, resources".
Identify risks, evaluate risks and develop alternative plans, monitor internal and external factors and act based on the revised plan.
- Eliciting requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis.
- Communicating and collaborating with external and internal customers to analyze information needs and functional requirements and deliver (Business Requirements Specifications) and/or (System Requirements Specifications)
- Enterprise-wide requirements definition.
- Engagement in multiple initiatives simultaneously.
- Work independently with users to define concepts and under direction of project managers
- Drive and challenge business units on their assumptions of how they will successfully execute their plans
- Analytical and product management skills, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.
- Verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.
- Collaborating with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs.
- Be the liaison between the business units, technology teams and support teams.
Played project management, computer programming, systems administration, and technical support roles in the information technology department
Engaged a technical support activities in the company's branch in Qassim. Most of tasks was related to setting desktops and joining them to the domain and troubleshooting network related issues
analysing reports and raw data to be used by the management
2010 to now Master of Business Administration (Expected January 2013) “Business Gate” College of Business Administration, King Saud University, Riyadh , Saudi Arabia
2007 to 2010 Bachelor in Information Technology “Information Systems Engineering” College of Computer Science, Multimedia University, Cyberjaya, Malaysia
2002 to 2004 2-years-specialized diploma in computer programming - “beginning with IT” Institute of public administration, Riyadh, Saudi Arabia