Abedalaziz Alshnaigat, Sales Support Officer

Abedalaziz Alshnaigat

Sales Support Officer

Orange - Jordan

Lieu
Jordanie - Irbid
Éducation
Baccalauréat, Management Information System
Expérience
8 years, 9 Mois

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Expériences professionnelles

Total des années d'expérience :8 years, 9 Mois

Sales Support Officer à Orange - Jordan
  • Jordanie - Irbid
  • Je travaille ici depuis mars 2023

Create New Agent to be representative for Orange Money in his area.
 Assist new agent to how they will work with orange money.
 Make a training for new agents to let them know how they will deal
with orange money application.
 Follow up the work in field and make a new plan for our new agent.

Sales Support à Orange Distributer (Golden Mark)
  • Jordanie - Irbid
  • septembre 2021 à mars 2023

Create New Agent to be representative for Orange Money in his area.
 Assist new agent to how they will work with orange money.
 Make a training for new agents to let them know how they will deal
with orange money application.
 Follow up the work in field and make a new plan for our new agent.

Project officer à MercyCorps
  • Jordanie - Irbid
  • août 2017 à décembre 2018

• Assist the Field Coordinator in all operations related to Strengthened protection of displacement-affected populations living in host communities in Jordan project implementation, including cash distribution, data collection and analysis.
• Conduct an assessment for the most vulnerable refugees and identified those in need for RCA and ECA.
• Work with Women’s Refugee Commission and Refugee Point on Self Resilience Tools.
• Make the service mapping to the CBO’s and other NGO’s to know all the assistance they provide.
• Make relationships with CBO’s and other NOG’s around us to work with them.
• Work With UNHCR on RAIS data base and AIM
• Deal with (VAF, ODK, ONA and Comcare).
• Monitor the cash distribution process.
• Coordinate with local CBO and authorities in Irbid on identification and selection of refugees without or with limited documentation and the impact on their access to services.
• Collect and Analyze data in the field.
• Provide monitoring of cash distribution for vulnerable households during the winter season.
• Contribute to monitoring and evaluation efforts including monitoring, data collection, analysis, report writing
• Provide support for organizing visits, meeting, events, trainings and workshops
• Conduct himself/herself both professionally and personally in such a manner as to bring credit to Mercy Corps and to not jeopardize its humanitarian mission.
• Other duties as assigned. ( Additional Responsibilities)
• Data Base Focal Point
• Out Reach Focal Point
• Monitoring outreach team-
• Focus group activity ( prepare the focus group activity, facilitate and translated
• Information Provision Activity
• Outreach report
• Data Report
• Distribution Activity

Field Monitor à MercyCorps
  • Jordanie - Irbid
  • avril 2017 à juillet 2017

• Assist the Project Officer in all project activities to ensure the successful implementation of the project.
• Conduct outreach to vulnerable Syrians
• Identify extremely vulnerable Syrian households as potential beneficiaries of rental, NFI, and cash assistance
• Identify extremely vulnerable Syrian households as potential beneficiaries of additional assistance, as instructed by Officer and Manager
• Assist to coordinate the team effort of conducting field visits and extensive outreach to the Syrian refugee community and identify households with special needs
• Ensure that detailed outreach case files are prepared and filed in hard and soft copies for all interviews conducted, and make specific recommendations on vulnerabilities that need immediate attention.
• Highlight the specific needs of the client and prepare explanations and justifications for inclusion or exclusion of potential clients for provision of specific services.
• In coordination with the Project Officer, facilitate the link and the referral of the clients to various organizations for appropriate service provision.
• Participate in weekly team meetings to reach program decisions on potential clients.

social case worker à international Catholic migration comission
  • Jordanie - Irbid
  • octobre 2014 à août 2016

• Assist the Project Officer in all project activities to ensure the successful implementation of the project.
• Conduct outreach to vulnerable Syrians
• Identify extremely vulnerable Syrian households as potential beneficiaries of rental, NFI, and cash assistance
• Identify extremely vulnerable Syrian households as potential beneficiaries of additional assistance, as instructed by Officer and Manager
• Assist to coordinate the team effort of conducting field visits and extensive outreach to the Syrian refugee community and identify households with special needs
• Ensure that detailed outreach case files are prepared and filed in hard and soft copies for all interviews conducted, and make specific recommendations on vulnerabilities that need immediate attention.
• Highlight the specific needs of the client and prepare explanations and justifications for inclusion or exclusion of potential clients for provision of specific services.
• In coordination with the Project Officer, facilitate the link and the referral of the clients to various organizations for appropriate service provision.
• Participate in weekly team meetings to reach program decisions on potential clients.
• Attend regular coordination meetings in Al-Mafraq, and Irbid, if assigned by the Project Officer.
• Participate in trainings as necessary
• Advocate with service providers for the inclusion of vulnerable families.
• Coordinate with other programs serving refugees and asylum-seekers that may be complementary or synergistic.
• Assist in the preparation of regular progress narrative reports and assist in the preparation of quarterly donor reports
• Any other duty assigned by the Project Officer

• Assist with various administrative duties, as required by the supervisor

• Establish good and regular communication with project beneficiaries, ICMC partners and various service providers
• Establish good communication and coordination with all ICMC departments and project staff.
• Acting as project officer whenever the PO is not available

Database Administrator and Data Entry Officer à International Catholic Migration Comission
  • Jordanie - Irbid
  • février 2014 à octobre 2014

Make all reports as weekly, monthly and quarterly.
Interviewing data entry candidates
Make all data entry exams
work as data entry
Make Queries to make all reports
Merge all separated databases to be one data base

Data Entry Officer à Abdallah Akeel and Sons Company
  • Jordanie - Irbid
  • avril 2012 à juin 2013

Work as a data entry officer

Cashier à Irbid Mall
  • Jordanie - Irbid
  • juin 2010 à novembre 2010

Éducation

Baccalauréat, Management Information System
  • à Jadara University
  • juin 2013

Management Information System

Specialties & Skills

Customer Service Skills
Communication Skills
Interpersonal Skills
Microsoft tools
Internet
Communication Skills
Time Management
Database Skills
Computer Skills
Problem solving

Langues

Arabe
Expert
Anglais
Expert
Turc
Débutant

Formation et Diplômes

Functional Skills (Formation)
Institut de formation:
Princess Basma Community Development Centre
Date de la formation:
March 2012
Durée:
32 heures
Standard operating procedures (SOPs) (Formation)
Institut de formation:
IRC
Date de la formation:
January 2015
Durée:
8 heures
First Aid (Formation)
Institut de formation:
ICRC
Date de la formation:
January 2015
Durée:
16 heures
Protection Induction Program (PIP) (Formation)
Institut de formation:
UNHCR
Durée:
8 heures
Communication skills and stress management (Formation)
Institut de formation:
International Relief and Development (IRD)
Date de la formation:
January 2015
Durée:
8 heures
LGBT (Formation)
Institut de formation:
UNHCR
Date de la formation:
January 2014
Durée:
8 heures