Private Sales Advisor
Al Rajhi Private Bank
Total des années d'expérience :7 years, 10 Mois
Private Sales Advisor at Al Rajhi Bank
Customer Service for Private Banking Clients
• Online Customer Services Representative, Personal Banking, Saudi Investment Bank, Riyadh (October 2016 - Present )
- Provide orderly daily reports about all new, existing and changed electronic services to the responsible supervisor such as issuing shopping and travel cards.
- Identify and assess customers' needs to achieve satisfaction.
- Build sustainable relationships of trust through open and interactive communication.
- Provide accurate, valid and complete information by using the right methods and tools.
- Handle complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution.
- Ability to multi-task by defining priorities, and manage time effectively.
• Co-op Trainee, Collection Management of Saudi Investment Bank, Riyadh
(August - October 2016)
- Helped in conducting the funding requests on time which allows the Bank to plan its expenses in an efficient and accurate manner according to the cash flow rate.
- Worked as an official employee at Saudi Investments Bank in Personal Banking Department after finishing the training.
• Imam Muhammad Bin Saud Islamic University, Riyadh, Saudi Arabia - Bachelor’s Degree of Finance and Investments, Faculty of Economics and Administrative Sciences. - Graduation date: Jan 2017