Assistant Restaurant Manager
Pizza Hut
Total years of experience :18 years, 9 Months
Responsibilities:
1.Leading a Restaurant:
Ø Maintains effective safety and security programs according to company policy and government
Ø Maintaining fast, accurate service, positive guest relations, and ensuring products are consistent with
company quality
Ø Managing Profit & Loss management by following cash control policy and security procedures, maintaining inventory, managing labor, reviewing financial reports and taking appropriate actions.
Ø Assign job responsibility for Managers & Team Members
Ø Check the invetory reports & take necessery steps for any unusal varience
Ø Corresponding with vendors
Ø Controll, minimize & approve the patty cash bills
Ø Ensures restaurant cleanliness and sanitation according to company guidelines and government standards
Ø Ensures company standards on equipment, facility, and grounds are maintained by using a preventative maintenance program.
Ø Ensures timely product preparation and presentation meets company standards. Ensures product preparation.
Ø Completes daily reports and documents on a timely basis.
Ø Ensures the adherence of all cash handling procedures
Ø Forecasting (Product & Labour).
Ø Keeps abreast with all relative computer application, forms and spreadsheets
Ø Completes all other assigned duties and responsibilities.
2.People Management:
Ø Directs hiring, assignment, training, motivation, evaluation, promotions, discipline, and termination of
restaurant personnel.
Ø Directs overall activities and performance of hourly staff.
Ø Schedules staffing in an effective manner to support sales volume and service levels.
Ø Target of cost of labour.
Ø Formulate Pay Roll
Ø Handle Specific Disciplinary issues.
Ø Trains new crew members and conducts formal crew performance appraisals
Ø Communicates effectively with other management staff.
Responsibilities:
Core Responsibilities:
1. Taking responsibility for the business performance of the restaurant.
2. Ensures prompt, friendly service according to company guidelines.
3. Directs overall activities and performance of associates on a shift by shift basis.
4. Handles verbal guest complaints immediately.
5. Monitors and maintains adequate food and beverage inventories.
6. Assures the compliance with the local, state and federal laws, regulations and guidelines.
7. Ensures timely product preparation and presentation meets company standards. Ensures product preparation.
8. Ensures maintenance of restaurant cleanliness and sanitation according to company guidelines and government standards.
9. Completes daily reports and documents on a timely basis.
10. Schedules staffing in an effective manner ensuring sales volume and service levels.
11. Ensures the adherence of all cash handling procedures.
12 .Directs hiring, assignment, training, motivation, evaluation, promotions, discipline, and termination of restaurant personnel.
13. Maintains effective safety and security programs according to company policy and government.
14. Communicates effectively with other management staff.
15. Keeps abreast with all relative computer application, forms and spreadsheets.
16. Completes all other assigned duties and responsibilities.
17. Recruiting, training and motivating staff.
Prime Responsibilities:
1. Ensures restaurants administrative and accounting duties are promptly and properly completed.
2. Assures the compliance with the local, state and federal laws, regulations and guidelines.
3. Ensures the restaurant is meeting or exceeding operating budgets.
4. Manages all service contracts to ensure that routine and preventative maintenance occurs.
5. Monitors and manages capital expenditures within the restaurant.
6. Analyzes systems and procedures with the HO for continual improvement of earning goals.
Responsibilities:
1. Leading a shift:
Ø Handle Vendors.
Ø Inspect Food Quality.
Ø Check the ideal Stock inventory.
Ø Use Forecasting set by RGM (Product & Labour).
Ø Opening & Closing Activities of a restaurant.
2. People Management:
Ø Making per shift allocation.
Ø Maintaining labour & utilized them accrodingly.
Ø Manpower Assessment.
Ø Help RGM to Make Pay Roll
Ø Inform RGM about any Disciplinary issues.
Ø Motivate a team to achieve the goal.
Ø Taking care of training part.
3. Customer Management:
Ø Address properly customer complains.
Ø Using LAST method every time.
Ø Reporting complains to RGM.
Ø Customer Mania
Ø Show & do Care to all customers.
Objects:
• Customer Mania.
• Cleanliness & food safety.
• Safety & Security.
• Emergency Situations.
• Basic HR.
• Product quality.
• Inventory Management.
• Shift labour.
• Cash control.
• Opening, Shift changing & closing procedures.
Responsibilities:
• Handling Cash.
• Taking customer order.
• Taking customer order over phone.
• Organizing cash department.
• Presenting Daily, Weekly & Monthly Inventory.
• Ordering & Receiving items.
• Train the new C.S.R’s as their Buddy Trainer.
Bachelor degree in “Social Science”.