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Abdulbayan Guiaman, network engineer

Abdulbayan Guiaman

network engineer·Saudi Telecom Company - STC

Saudi Arabia

Bachelor's degree, Computer Engineering

Work experience

Total years of experience: 13 years, 4 months

network engineer

January 2025 - January 2025

Saudi Telecom Company - STC

Riyadh, Saudi Arabia

I found this job using Bayt.com

January 2025 - January 2025

I am responsible for repair, trouble shooting and fix internet, network and telephone using nms program. install trouble shoot software and hardware.

Company industry:
Telecommunications
Job role:
Information Technology

Technical Support

March 2011 - March 2024

Saudi Telecom Company - STC

Riyadh, Saudi Arabia

March 2011 - March 2024

Fixing internet problem, troubleshooting network and fixing it using Huawie nms programming.

Company industry:
Telecommunications

telecom maintenance engineer

October 2011 - December 2018

Saudi Telecom Company - STC

Riyadh, Saudi Arabia Remote

I found this job using Bayt.com

October 2011 - December 2018

Provided technical support for fiber optic internet services and customer connectivity issues.
Installed, configured, tested, and maintained fiber optic equipment and network devices.
Diagnosed and resolved fiber network faults, service outages, and connectivity problems.
Conducted troubleshooting for routers, ONTs, modems, and customer premises equipment.
Monitored network performance and escalated complex issues to higher-level support teams.
Performed fiber cable inspection, testing, and basic repair activities.
Coordinated with field engineers and installation teams to ensure timely service restoration.
Assisted customers with service activation, configuration, and technical inquiries.
Maintained accurate service reports, fault tickets, and technical documentation.
Ensured compliance with company safety procedures and quality standards during field operations. '

Company industry:
Telecommunications
Job role:
Engineering

Fiber Optic & IT Support Technician

January 2011 - January 2018

STC Premier Technology

Riyadh, Saudi Arabia

January 2011 - January 2018

• Provided technical support for fiber optic internet services and ISP operations
• Assisted field engineers with remote troubleshooting and technical diagnostics
• Diagnosed and resolved network, modem, router, and connectivity issues
• Monitored service performance and escalated faults when necessary
• Maintained technical records, service logs, and operational reports
• Supported customers in high-volume technical support environments
• Configured internet and modem settings for customers
• Ensured fast and efficient issue resolution while maintaining customer satisfaction
• Coordinated with operations teams to maintain stable network connectivity
• Maintained professional communication during technical incidents and service
interruptions

Company industry:
Telecommunications
Job role:
Information Technology

Education

Notre Dame University – Louaize

April 2028

April 2028

Bachelor's degree, Computer Engineering

Philippines

Notre Dame University

January 2008

January 2008

Bachelor's degree, Computer Engineering

Philippines

Skills

COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
FIBER OPTICS
Intermediate
FIBER OPTICS
Intermediate
INFORMATION TECHNOLOGY
Intermediate
INFORMATION TECHNOLOGY
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
NETWORK SUPPORT
Intermediate
NETWORK SUPPORT
Intermediate
NETWORK TROUBLESHOOTING
Intermediate
NETWORK TROUBLESHOOTING
Intermediate
TECHNICAL DOCUMENTATION
Intermediate
TECHNICAL DOCUMENTATION
Intermediate
TECHNICAL SUPPORT
Intermediate
TECHNICAL SUPPORT
Intermediate
TELECOMMUNICATIONS
Intermediate
TELECOMMUNICATIONS
Intermediate

Languages

English
Intermediate
Arabic
Beginner

Training and Certifications

Certifications
Pass the exam on National certificate in Hardware and network servicing
Phillipine TESDA
Jun 2021
Show credentials
Saudi Driver's License

Hobbies

  • Reading, study
    Accomplishments as Telecom Engineer in Fiber Technical Support – STC Successfully installed, tested, and troubleshot fiber optic connections for residential and business customers. Maintained high customer satisfaction by resolving technical issues promptly and efficiently. Reduced service downtime through effective fault diagnosis and repair of fiber optic networks.