Branch Manager
Chuke E. cheese
Total years of experience :5 years, 0 Months
Fulfilled managerial duties as required and trained new hires in organizational
procedures
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Nurtured positive customer relationships, enhancing membership loyalty and
driving client retention.
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• Built customer relationships with consultative sales approach.
Maintained store appearance, including shelving organization, store layout
and visual merchandise planning.
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Oversaw daily operations of store, including inventory and supply restocking,
cash-handling and assisting customers.
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Analyzed consumer behavior and adjusted product positioning and store
layout accordingly.
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• Managed over35 employee
• Tracked, analyzed and reduced operational expenses by 50% to maximize revenue.
• Coordinated with vendors to optimize operational supplies based on fluctuations in demand.
• Worked with owner to develop, assess and improve operational procedures including cashing up, customer service
• Created and continuously evolved Sweets & coffee menu, taking into account seasonality, dietary requirements and preferences.
• Led and facilitated professional barista training for 6 employees, sharing passion and expertise in cold & hot coffee blends.