Enterprise Systems Infrastructure engineer
zain.sa
Total des années d'expérience :12 years, 1 Mois
• Project owner of IT infrastructure major projects such as (HP all in one thin client which is the new replacement of SunRay system over 200 shops in KSA, BMC Remedy and DMS by Nvsoft.
• Managing IT Infrastructure ITMS teams such as IT EUS, SD, Network support, Remedy Support.
• Managing the SLAs, KPIs and operations tasks for ITMS group.
• Responsible of IT operations and providing licenses of different software and installations.
• Managing Zain shops and retails in term of hardware, software and accessibility to DC.
• Managing Windows team to improve the infrastructure over the data center.
• Understand and solve technical and business challenges leveraging HP broad array of computing solutions.
• System designing, implementing and administrating Windows.
• Coordinate with vendors to present their new technology.
• Negotiate with vendors for prices and agreements.
• Supervise and manage software and hardware agreements.
• Introduce new technology for IT community.
• Testing and evaluating systems and troubleshoot.
• Managing and supervising the daily activities and incidents using Remedy system.
• Assisting throughout all project phases and roll out retails outlet and distribution.
• Service availability and performance monitoring for data center applications and infrastructure using System Center Operation Manager (SCOM).
• Lead internal and external IT auditing activities in IT infrastructure.
• Define process and policies to enhance operations, DC, infrastructure and services.
worked as an admin and got involved in two different projects. a part time job was good to give me working experiences.
2013 Bachelor degree from AlYmamah University, College of Information and Technology majoring in Networking and Information Security and minor of Management Information System MIS 2011 Public speech certification from al Yamamah University 2010 SILC (Saudi Interlink Language Center) English Reading and Writing Diploma English Communication Diploma 2007 - 2010 Texas southern university, medical student majoring in clinical laboratory (not complete). 2006 - 2007 Passed the institutional TOFEL successfully from English language center in Texas southern university 2005 - 2004 Riyadh School High School Graduate (scientific)