Security Operations Center Analyst;
CYDEO
Total years of experience :4 years, 7 Months
• Participated in incident response drills to test the effectiveness of Cydeo's security incident response plan. Created tickets daily after analyzing events through Splunk, IBM QRadar, and Crowdstrike via Jira software.
• Conducted triage and investigation of security incidents, coordinating with internal SOC analyst teams to determine root causes and appropriate response actions toward potential threats and incidents against the company.
• Provided recommendations for remediation and prevention of future incidents based on findings from investigations with the SOC team and upper management.
• Shared daily open-source updates on new cyber security attacks and threats identified by different
cybersecurity authors, to keep the team and management abreast of potential security breaches in the
company.
• Analyzed and gathered information using Open-Source Intelligence practices to advise senior
leadership on relevant activities as well as to make appropriate decisions
-Managed all campus operations and business programs, initiatives, and procedures including facilities operations, student attendance, child nutrition, student health, transportation, purchasing, budgeting, accounting, payroll, timekeeping, reimbursements, marketing, advertising, and many more operational duties for a prestigious academic institution.
-Administered IT team by providing technical support to employees, and addressing hardware and software issues promptly.
-Assigned and managed work schedules for renovation, remodeling, and repairs of the school facility.
-Coordinated correction/reclassification of grant expenditures with the grants department in the Central Office.
-Launched a successful IT Help Desk ticketing system for teachers and staff through the Spiceworks and ServiceNow Programs
-Recruited over 300 new students over 3 years through leadership and implementation of branding, digital marketing, graphic design, media relations, multilingual interpretations/translations, public relations, photo & video production, and social media pages.
-Generated over $100, 000 in funding for the school by orchestrating a range of fundraising initiatives, including basketball games, festivals, extracurricular activities, and sponsorships,