Relationship Manager
United Arab Bank
مجموع سنوات الخبرة :16 years, 10 أشهر
Promoted bank products to various customers using a consultative approach, which generated new business and established a loyal customer base. Maintained knowledge on banking products and distribution to provide optimal service support.
Coordinated with teams and assisted clients in providing optimal financial advice on various banking products Monitored client requirements, identified prospective opportunities and assisted in increasing revenue. Analyzed financial products and recommended appropriate products to clients.
Managed all product inquiries for clients and provided direct and indirect solutions
Representing the Branch image in the relation with the SME customers;
Contributing to achieving the target objectives set by the bank's management together with Branch Manager, with reference to SME customers;
Active sell of all SME banking products;
Attracting new clients in line with bank's strategy; pricing and structuring the offers for existing and new SME customers;
Preparing credit applications and presents them to the credit committee;
Maintaining a good relation with the the existing customers and providing cross selling solutions in co-operation with the relevant departments of the bank.
*Appointment of consultants
*Conducting seminars
*Presentations in various Educational Institutions
*Conducting events & promotional activities
*Business Development activities
Daily report to the Director
Charting Monthly Events
Looking after operations
Attend to all enquiry Telephone, E-mail etc.
Closing of Sales
Ability to conduct market research to classify tourist locations
Strong knowledge of selling travel products
Prepared brochures and fliers for marketing and promotions of tourism destinations
Carried out various forms of campaigning to attract tourists.
Planned, created, arranged tour operations and travel programs.
Direct call center operations as a liaison between clients, supervisors,
And call center employees.
Looking after operations
Coordinate the interviewing, hiring and training of customer service
representatives
Develop and review performance reports
Implement measures to improve performance levels and meet
objectives
Develop sales techniques
Providing effective feedback, coaching, training, professional development, and corrective action plans.