Head of IT Department
Mohammed bin Rashid Space Centre
Total years of experience :18 years, 3 Months
Beside my role as an IT Director:
2020-ongoing: Heading the Safety and
Business Continuity Committee
2017-2018: Managing Sustainable Energy
Programs
2018: Leading the Mars Science City project
and as an IT Director:
Overall System Planning and Integration
IT Procurement, Access and Security Policies
Resource requirements & bench-marking
Project Management & Technical Standards
IT Infrastructure and Telecommunications
Conformance to agreed policies
Strategic implications (incl. Impact Analysis)
Change Management
Training requirements
Data Protection & Disaster Recovery
ERP - Microsoft Dynamics 365
Improving processes and procedures
Data Centre Design
DP World is one of the largest marine terminal operators in the world, with 49 terminals and 9 new developments and major expansions across 31 countries. Its dedicated, experienced and professional team of nearly 30, 000 people serves customers in some of the most dynamic economies in the world.
Achievements:
• Managed to set the basis agreement of upgrading MAXIMO system.
• Successfully lead a group to setup Fuel Station Automation for DP World
• Stabilized and improved the Incident Management System (IMS) user support
• Successfully managed a team to automate the process of food inspection between DP World and Dubai Municipality
Responsibilities:
• Managing and leading different IT projects such as Business Intelegence System - Data Warehouse, upgrading MAXIMO system, Incident Management System, Fuel Station Automation & Integration, Cargo Gate Automation..etc
• Documenting all project phases and risk analysis in a secure shared folder
• Plan so that deployments are carried on in scheduled and allocated time
• Take ample precautions so that Plan B and failover mechanism is available during all implementations.
• Ensure QA process is followed and whole deployment process is completed as per guidelines and best practices (CMMI).
• Take care of Post Deployment process
• Ensure the deployments are updated on version control and always the latest source code is available with Version Control Software
Started with a quick orientation in many departments in Sydney Ports
Intensive training in IT department as Infrastructure Administrator and System Analyst
Installing, configuring, upgrading, and Administering windows Servers roles (ADDS, DNS, DHCP, File & Print Server, Exchange server..). This include creating groups and users, assigning rights and permissions, group policies, Email admin, system security, installing network printers and drivers, sharing network resources, auditing and checking the system.. etc
Maintaining SPARCS, Express and Sattel servers
Experienced massive administrative changes in the organizations IT\Operation frameworks
Exchanged Ghost imaging windows desktop environment to manageable desktop environment using Microsoft System Center Configuration Manager tool (SCCM)
Gained skills of customer support, PC Troubleshooting process, Creating Knowledge Base documents to share knowledge, creating processes
Managing daily onsite Backup tapes
Installing network printers and drivers, Configuring and maintaining it
Teklogix equipments (All wireless equipment - Win CE wireless handheld and vehicle mount computers)
24/7 on-call support
Citrix administration (Includes support for NPC department which requires national access across Australia in each terminal)
Replacing, maintaining and repairing faulty equipments on site for all IT related issues
Providing good IT solutions for the operation to make it more efficient
Helping the IT team to finish any pending jobs by categorizing the level of urgency and importance of each task and to plan a head
Suggesting more efficient ways on using and distributing IT equipments
Finding better IT equipments’ supplier that provides quality gears with better prices
Configuring iPhone/Windows mobile devices for business use
A graduate trainee is the title given to students who freshly graduated from university or college and in most cases, like me, they have no previous full time work experience.
Achievement:
• Presented a better solution to manage the vessel berth schedules.
Responsibilities:
• Quick orientation in many departments in Jebel Ali port, Dubai
• Intensive training in General Cargo, CT Operation, Technical Department and IT department
• Main role in IT department to coordinate and plan between Business Units and third party companies with implementing new systematic business solutions.
o Career & Portfolio Development o Change Management o Developing Executive Leadership o Global Business Competitive Intelligence o Global Information System o Human Resource Management o Innovation & Entrepreneurship o International Management o Management Skills o Managing people o Organizational Analysis and Design o Value Chain Management
Professional Diploma in Innovation Leadership in the Gov. Sector Graduation Project: Innovation in increasing employees’ happiness Grade: 95%
o Applications Development for Java, VB, JS, ASP, HTML, ASP.NET, PHP, JSP. o Multimedia & Internet Development for Dreamweaver and FrontPage. o Networks & Data Communications for Design computer network (CCNA). o Database Design & Implementation of MS Access, Oracle Developer, SQL, Oracle DBA and MySQL. o E-Commerce; Web design and online business. o PC Systems & Architecture with Computer assembling and Hardware troubleshooting. o Management of Information System with System Analysis, Design and Implementation. o Problem Solving & Algorithm Design via Program Design and Decision making. o Critical Thinking and business management- Starting and managing a business. o Operating Systems such as WIN 2K, WIN 2K SERVER, WIN XP, LINUX REDHAT 9.