Assistant Manager - Human Resources
G.P. Zachariades (Overseas) Ltd.
Total years of experience :17 years, 10 Months
Key Achievements
• Developed standardized disciplinary procedures (approved by Ministry of Labour) that insulated company from legal risk & ensured consistent & fair discipline processes.
• Partnered with Department heads & revised job descriptions across all levels interviewed employees to construct an accurate picture of the duties & skills required for each position.
• Signed up with major job placement portals & negotiated contracts with external recruitment partners, resulting in reduction of vacancy turnaround time from average of 75 days to 40 days.
• Created opportunities for strategic alliances & partnerships with major placement agencies & trade schools in Philippines, India, Nepal, Sri Lanka & Thailand for recruitment of construction workers.
• Served as Project Manager for a cross-departmental team of 5 staff responsible for design & implementation of leading edge HR & Payroll ERP application, Microsoft Dynamics Great Plains.
• Successfully launched the HR help desk function to assist employees & project sites on all HR related matters.
• Served as Project Manager and Internal Auditor for implementation of ISO 9001 and ISO 14001.
• Created department’s first ever SOP Manual and Process Flow Guide covering all departmental functions.
• Designed company’s first ever comprehensive five-tiered benefits program, resulting in saving company $25000 a month on employee benefits.
• Challenged to migrate 3000+ employees from monthly payroll to bi-weekly payroll in the new Payroll application. Executed successful migration with zero errors.
• Implemented series of training programs in conjunction with outside providers. Utilized 80% of training levy budget prescribed by Ministry of Labour.
• Collaborated with technical team & designed a structured Graduate Engineers Training program for fresh graduate engineers.
• Collaborated with technical team to setup an in-house training facility & co-developed in-house training programs for tradesmen.
Key Achievements
•HR representative for the construction and property management division with 600 full-time employees. Supervised 3 staff.
•Transformed Human Resources from administrative role to strategic business partner, including working with senior management to drive key businesses and implement performance initiatives.
•Partnered with department heads and implemented the company’s first ever performance management process insuring annual assessment compliance for all employees.
•Served as subject matter expert for the company regarding disciplinary and remedial action and associated record keeping.
•Managed and tracked strict attendance policy resulting in several disciplinary actions & terminations.
•Proactively sought unique low cost recruitment techniques saving recruitment expenses and reduction of external recruitment by 40%.
•Updated job descriptions, eliminated job redundancies, refined hiring needs, and devised recruitment initiatives in conjunction with top management.
•Partnered with divisional heads & crafted Job descriptions for 20 job titles across 3 different departments.
•Developed a structured employee orientation and probation policy for new hires.
•Reviewed and re-wrote the HR policies and procedures manual.
•Updated Employee manual covering current employment laws.
•Processed all new hire, benefits, leave, and terminations, ensuring 100% compliance with various laws and regulatory mandates and serving as primary contact person answering management questions on the same.
•Coordinated training programs, liaised with external consultants on training needs and arranged training schedules.
•Managing and controlling manpower authorizations, and developing manpower documents and allocation reports.
•Streamlined and automated administrative HR tasks and reduced associated time and costs.
• Responsible for all human resources activities to include employment, compensation, benefits, & training.
• Interview job applicants; review application/resume; evaluate applicant skills & make recommendations.
• Developed & maintained relationship with employment agencies & universities.
• Conduct new employee orientations.
• Administered & explain benefits to employees, serve as liaison between employees & insurance carriers.
• Recommended, scheduled training & development courses.
• Provide advice, assistance & follow-up on company policies, procedures, & documentation.
• Coordinate the resolution of specific policy-related & procedural problems & inquiries.
• Maintained human resource data bases, computer software systems.
• Attend monthly review meetings with process heads.
• Conduct exit interviews.
Bachelor of Business Administration