Abdullah Alkatheri

• Provided technical support for hardware, software, and network infrastructure across the organization.
• Troubleshot booking platform and RMS integration issues, supporting accurate payment processing and listing
synchronization.
• Created a centralized file repository that improved document management, information access, and team
collaboration.
• Prepared clear documentation of technical issues, fixes, and system improvements for operational follow-up.
• Improved network performance by reinstalling routers, extending Wi-Fi coverage, and strengthening security
settings.
• Communicated with internal users to understand issues, prioritize requests, and support smooth daily operations.