Acting Director of Number Plate \ Vehicle Licensing Department
RTA
Total des années d'expérience :15 years, 3 Mois
• Design and accomplish yearly targets, goals for Department administration issues as required.
• Prepare and suggest Budget Reports and pursue to a final solution.
• Making and review the new role, process, service, polices , procedure, and the standards
•Assess the needs of the department of qualified manpower scientifically and technically (staff and examiners) and overseeing the performance of their duties and the adoption of their performance evaluation reports.
•Monitor the performance of the department sections and make sure that their level of services is distinct in accordance with rules and regulations, in addition of doing sites visits to generate work production reports for assisting.
• Lunching new channel of selling plate number ( E.sale, Elcectronic auction, special offer, ….. etc
• Transfer most of the service from the service center to the non- face service like online, call centre, etc
• Reduce and saving the cost and the time
• Distribute and control the plate number in 61 service centers in Dubai .
• Submission of proposals to help raise the operation.
• Overseeing the provision of security and safety requirements for all Employee and follow up their utilization.
• Making sure that staff is following the department regulations, rules .strategy, and target .
• Arranging and setting up courses for the staff.
• Managing and organising the Internal Accommodation affairs at the camp.
• Writing daily and monthly reports pertaining to the abovementioned
• Tracking down the negative points and work on to them till resolved.
• Preparing Daily, weekly and monthly Studies, reports and recommendation for work development.
• Setting plan to reached the target or goals .
• Using management style like ( SWAT analyses, couching , 360 degree, feasibility studies to reached the target date and success result.
•Managing the plate manufacture which produce over 800000 plate in a year
•Managing over 135 Employee over 1137000 vehicles with different categories through 61 service centers service provider, trusted agent, insurance company around Dubai.
•Manage and update all the complain report, budget report, KPI report, mystery shopper report
•Projects following to reach the dead line .
•Managing the most important commercial revenue in the RTA.
·Managing over 2000 vehicles through 33 branches and stations around the UAE.
·Developing policies and producers for the Ministries transport.·
Assisting the operation manager in developing the Department’s Plan.·
Continuous development and modification to Ministries transport.·
Continuous updating to the measurement of performance to efficiently evaluates Ministries transport.·
Developing statistical reports which reported to the Board of Directors and Fleet Project Team.
Managing the transportation for the 19 ministries in the UAE.·
Conducting many studies that reported to Operation Manager and General Manager’ assistant. ·
Other responsibilities: -
Assistant of Operation Manager.
Member of tender opening committee.
Member of assets-fleet integration team.·Achievements: -
Best Employee of the year of 2005.o Within the first 6 month, I was prompted to be the Deputy of Operation manager in the absence of Operation Manager.
Establishing new measurement for ministries transport.
Reducing the total vehicles for ministries transport from 2160 to 1881 vehicles, while the service is not affected.
·Providing health services to 23 camps .·Managing a team of 7 people: assigning tasks, motivating to meet deadlines .·Controlling and managing the environment and health aspect for all camps ·Training new staff in management and public health .
·Providing health services to 23 camps .·Managing a team of 7 people: assigning tasks, motivating to meet deadlines .·Controlling and managing the environment and health aspect for all camps ·Training new staff in management and public health .
1997~ 1998 Dubai Muncipality workplacement / ( Dubai )·
Training in Health Department, Health education, Environment Health, Pests control, and Food Inspection units.
Bs in Business Administrtion - management . Very good 2.95
Diploma of Public Health inspector. Good Indvisual project: “Quality of Drinking water”