عبدالله العنزي

• Lead, develop, and execute the HR strategy, ensuring full alignment with business objectives, operational priorities, and expansion plans.
• Act as a strategic partner to executive management in organizational design, workforce structuring, and driving operational efficiency.
• Plan and manage workforce capacity dynamically to ensure full readiness during peak seasons and major events, including permanent and temporary staffing.
• Oversee end-to-end recruitment for all levels (executive and operational), ensuring speed, quality of hire, and a strong employer brand within the hospitality sector.
• Design and implement integrated performance management systems that align individual and operational KPIs with overall business outcomes and promote a high-performance culture.
• Drive and embed a high-performance organizational culture focused on quality, customer experience, discipline, and operational excellence in a fast-paced environment.
• Develop and execute competitive compensation and benefits strategies, linking incentives directly to performance, productivity, and business results.
• Lead Training & Development (T&D) initiatives by designing targeted programs to enhance hospitality and operational team capabilities, while building leadership pipelines and ensuring succession readiness.
• Oversee all HR operations to ensure efficiency, accuracy, and continuous improvement of policies and procedures in line with best practices.
• Manage employee relations effectively to maintain a stable work environment, resolve conflicts, and enhance overall employee experience.
• Ensure full compliance with local labor laws and regulations while proactively managing HR-related risks.
• Lead HR digital transformation initiatives by implementing HR systems (HRIS) and leveraging data analytics to support decision-making and improve performance.
• Monitor and analyze key HR metrics (e.g., labor cost, productivity, turnover, quality of hire) and drive continuous improvement initiatives.
• Manage the HR budget effectively, balancing cost control with the need to support business growth and operational demands.

• Develop and execute the HR and Administration strategy aligned with the holding company’s overall objectives.
• Oversee day-to-day HR operations (recruitment, payroll, employee relations, performance management).
• Establish and standardize an HR operating model across subsidiaries while respecting each entity’s specific needs.
• Design and continuously improve organizational structures to support efficiency and growth.
• Lead group-wide transformation initiatives and change management programs.
• Develop and implement talent acquisition and retention strategies.
• Oversee compensation and benefits frameworks to ensure competitiveness and internal equity.
• Develop, implement, and enforce HR and administrative policies and procedures.
• Lead succession planning initiatives and leadership development programs.
• Oversee administrative services (facilities, office services, travel, and logistics support).
• Ensure compliance with local labor laws and regulatory requirements.
• Manage the HR & Administration budget and optimize cost efficiency.
• Monitor and analyze KPIs, driving data-driven decision-making and continuous improvement.
• Act as a strategic business partner to executive leadership, supporting decision-making.
• Oversee HR systems (HRIS) and drive digital transformation and efficiency.
• Lead employee engagement and organizational culture initiatives.
• Manage complex employee relations issues and labor disputes professionally.
• Align and harmonize HR practices across subsidiaries.
• Prepare periodic reports for executive management and the board.
• Manage relationships with government entities and regulatory bodies.
• Develop training and development programs to build organizational capabilities.
• Enhance operational efficiency and overall workforce productivity across the group.

Develop and implement HR strategies and initiatives aligned with the overall company strategy.
Design and implement company policies and procedures according to labor law.
Handling day by day all HR Operations.
Provide consultation to managers and staff regarding policies and procedures
provide all detailed reports on HR functions.
Implement and monitor all objectives of the HR team and track progress.
Response employees’ queries such as compensation, polices and labor regulations
Manage all the recruitment and selection process for internal & overseas recruitment.
Manage the monthly payroll and reports.
Manage all the Government relations.
Support the business requirement by the development, engagement, motivation and preservation of human capital.

• Human resources strategies and development of policies and procedures.
• External and internal recruitment, annual recruitment plan, and maintaining Saudization percentage.
• Supervising and approving monthly salaries and reports.
• Annual evaluation and approval of annual increases and promotions.
• Periodic development of monthly incentives for drivers and sales staffs according to benchmark and competitors
• Supervising and following up on government relations (work licenses - residencies - driving licenses, etc.).
• Daily follow-up of human resources operations
• Supervising the follow-up of GOSI and medical insurance and approval of insurance policies.

• Ensure all team members understand what is expected of them at work, and have the necessary knowledge, skills and motivation to complete their work on time and to the required standard.
• Plan, organize and control the work of the department to meet internal and external customer needs, delegating to team members as required.
• Improve departmental effectiveness and service quality by reviewing policies and systems, and streamlining processes and procedures, communicating them effectively and ensuring staff are trained to adhere to them.
• Coach and develop staff to improve effectiveness and ensure personal growth; address underperformance.
• Assist with meeting the business’s financial objectives by anticipating requirements, providing information for budget preparation, scheduling expenditure, monitoring costs and analyzing variances.
• Ensure a safe and secure work environment for the team.
• Communicate effectively with colleagues across all departments, the Eastern Hemisphere and wider Company.
• Ensure all transactional tasks related to the employment relationship throughout the employment life cycle are completed as required. Processing is to be slick, accurate and timely.
• Ensure all transactional tasks related to government liaison and office administration are similarly completed.
• Ensure all records are maintained in an organized manner so that historical information can be retrieved readily.
Recruitment planning: Develop and execute recruiting plans to target both active and passive candidates. Network through industry contacts, association memberships, trade groups and employees.
Hiring and selection: Identify the most appropriate medium to reach the market (i.e. network, newspaper, professional organizations, trade shows, internet etc.) Ensure a good pace to the process.
New joiners: Ensures offers, contracts and job descriptions are in place, and salary is set appropriately. Ensures ongoing communication with successful candidate pre-joining. Arranges immigration compliance
Performance reviews: Ensures these are completed by managers, effectively and in a timely manner. Establishes identified training needs and ensures follow up with manager.
Compensation and benefits: Externally and internally benchmarks pay and benefits as required, including collation and submission of data to any external agency used
Payroll: Collates all data required for the preparation of the payroll. Provides this to payroll processor in agreed format, accurately and on time.
Leavers: Establishes reasons for leaving. Ensures all financial transactions relating to leavers are correctly processed. Works to ensure leavers fulfil all their contractual obligations.
Recruitment: Advises managers on best practice recruitment and selection techniques. Improves manager competence through coaching. Advises on pay benchmarking.
Performance reviews: Advises managers on how to get the best out of the process, maximizing value rather than box ticking. Improves manager competence through coaching. Helps identify the most appropriate development interventions.
Performance management: Advises managers on how to improve the performance of staff, and alternatives should the staff member not achieve the required standard.
Organizational change: Assists with the process of organizational change, from planning through consultation or information provision, to implementation.
Training and development: Helps identify the most appropriate development interventions as needs arise.
Conduct management: Advises managers on the management of poor conduct, ensuring the most appropriate solutions are implemented in view of commercial requirements and other (legal, financial and employee relations) risks.
Grievance management: Advises managers on the resolution of employee grievances.

1. Prepare Annual Manpower Plan in consultation with Department Heads/ Project Managers.
2. Coordinates with Board and other subsidiaries for Business issues.
3. Manage local and international manpower recruitment and selection of candidates. And coordinating with external recruitment Agencies regarding the selected candidates. And following the payment for agencies.
4. Manage Compensation and benefits administration.
5. Documentation - Manage contracts staff memos written offers of employment etc.
6. Process and renewal of license, issuance and renewal of Iqama. And managing the official transactions such as request for Exit- Re-entry visa, Final Exit etc with other companies who sponsored our employees
7. Supervise the custody of employees’ passports and ensure the up to date records of employees are maintained at all times.
8. Manage and develop direct reporting staff and making sure they are finishing their tasks on time.

1. Prepare Annual Manpower Plan in consultation with Department Heads/ Project Managers.
2. Establish and maintain appropriate systems for measuring necessary aspects of HR development.
3. Monitor, measure and report on HR issues, opportunities and development plans and achievement within agreed formats and timescales
4. Manage and develop direct reporting staff and making sure they are finishing their tasks on time.
5. Manage and control departmental expenditure within agreed budgets.
6. Coordinates with Board and other subsidiaries for business issues.
7. Liaise with other functional / departmental head so as to understand all necessary aspects and needs of HR development, and to ensure they are fully informed of HR objectives, purpose and achievements.
8. Manage Compensation and benefits administration.
9. Manage local and international manpower recruitment and selection of candidates. And coordinating with external recruitment Agencies regarding the selected candidates. And following the payment for agencies.
10. Documentation - Manage contracts staff memos written offers of employment etc.
11. Liaise with Real Estates for Office building, Staff and Labors accommodation.
12. Liaise with Labors Suppliers Co. to arrange manpower for Projects and Factory.
13. Process and renewal of license, issuance and renewal of Iqama. And managing the official transactions such as request for Exit- Re-entry visa, Final Exit etc with other companies who sponsored our employees
14. Purchases stationeries, office equipments by obtaining requirements; negotiating price, quality; approving invoices.
15. Plan for employee’s performance appraisal; develop forms for appraisal, job evaluation.
16. Administer and supervise the procedure & formalities of obtaining visas, work permits, medical fitness certificates & cancellations.
17. Supervise the custody of employees’ passports and ensure the up to date records of employees are maintained at all times.
18. Supervise the arrangements for providing furnishings and accommodations for staff or workers, the handling the payments of accommodations, registration and renewals.
19. Ensure the validity of all legal documents of the company is maintained, such as trade licenses, chamber of commerce certificates.
20. Ensure the proper travel arrangements like visas, air tickets, airport transfers, hotel accommodation & conveyance of the employees who are travelling and of the Client and Guests of the company, if required.
21. Authorized signatory on behalf of Multiforms for official governmental departments.

• إعداد خطة القوى العاملة السنوية بالتشاور مع رؤساء الأقسام / مديري المشاريع.
• إنشاء وصيانة النظم المناسبة لقياس الجوانب الضرورية لتنمية الموارد البشرية.
• رصد وقياس والإبلاغ عن قضايا الموارد البشرية والفرص وخطط التنمية والإنجاز ضمن الأشكال المتفق عليها والجداول الزمنية
• إدارة وتطوير موظفي الموارد البشرية ، والتأكد من أنهم ينهون مهامهم في الوقت المحدد.
• إدارة ومراقبة نفقات الإدارات ضمن الميزانيات المتفق عليها.
•التنسيق مع مجلس الإدارة والشركات التابعة الأخرى لقضايا الأعمال.
• التنسيق مع مدراء الادارات لفهم جميع الجوانب والاحتياجات الضرورية لتطوير الموارد البشرية ، ولضمان إطلاعهم التام على أهداف الموارد البشرية والغرض منها والإنجازات.
• إدارة التعويضات والمزايا والرواتب الشهرية .
• إدارة توظيف القوى العاملة المحلية والدولية واختيار المرشحين. والتنسيق مع وكالات التوظيف الخارجية فيما يتعلق بالمرشحين المختارين. ومتابعة الدفع للوكالات.
• إدارة العقود والعروض الوظيفية للمرشحين للتوظيف.
• اعتماد مواقع الشركة و المكاتب وسكن العمالوالاشراف عليها.
• التنسيق مع شركات موردي العمالة الخارجية المستاجرة لترتيب القوى العاملة للمشاريع والمصنع واعتماد دفعاتهم.
• معالجة وتجديد الترخيص وإصدار وتجديد الإقامات. وإدارة المعاملات الرسمية مثل طلب تأشيرة الخروج والعودة والخروج النهائي وغيرها .
• شراء القرطاسية والمعدات المكتبية عن طريق الحصول على المتطلبات. التفاوض على السعر والجودة ؛ الموافقة على الفواتير.
• خطط تقييم أداء الموظفين وتطوير نماذج للتقييم الوظيفي.
. الإشراف على حفظ جوازات سفر الموظفين والتأكد من الاحتفاظ بالسجلات المحدثة للموظفين في جميع الأوقات.
• الإشراف على ترتيبات توفير المفروشات والإقامة للموظفين أو العمال ، ومعالجة مدفوعات الإقامة ، والتسجيل والتجديدات.
• التأكد من الحفاظ على صلاحية جميع المستندات القانونية للشركة ، مثل الرخص التجارية وشهادات الغرفة التجارية.
• ضمان ترتيبات السفر المناسبة مثل التأشيرات وتذاكر الطيران والنقل من المطار والإقامة في الفنادق ووسائل النقل للموظفين الذين يسافرون والعميل وضيوف الشركة ، إذا لزم الأمر.
• مخول بالتوقيع نيابة عن شركة Multiforms للدوائر الحكومية الرسمية.

1. Oversee all Human Resources activities of the company.
2. Manages and approves the arrangement of the issuance of Labor Permits, Issuing Igama, Visas, Exit-Reentry Visas, etc.
3. Receiving and approval of monthly payroll.
4. Oversee and approval of the processing of vacation leave applications, housing allowance, final settlements, leave payments and other related payments.
5. Verification & approval of all Medical Expense Claims from employees, checking of Hospital's monthly statement, & daily Clinic transfer.
6. Look after the administrative activities of Company's staff villas, rental accommodation and all other company properties.
7. Look into all employee any related problems & take appropriate remedial action on time.
8. Coordinating/supervising the implementation of services companies.
9. Coordinating with all Departments regarding scheduling the vacations for staff.
10. Management for the local and international manpower recruitment. And coordinating with external recruitment Agencies regarding the selected candidates. And following the payment for agencies.
11. Management and coordination with local manpower companies for temporary requirements and approval of their monthly invoices.
12. Formulate company policies, rules and regulations and conduct annual assessment analysis for the continuous improvement of the welfare and interest of the company and employees.
13. Conduct analysis and implementation of disciplinary action against violation to company policies, rules and regulation, safety and other related cases of misbehavior and insubordination.
14. Conduct analysis and evaluation to validate the changes of position, transfer of department, increase of salary, probationary period and other related promotion.

1. Applying and updating of polices, approved procedures and following up of remunerations and rewarding. And assistance of Dept. Heads in developing, applying of company polices, and other procedures related to the said departments.
2. Prepare of the budget of Personnel Department
3. Preparing the payroll and check it before final approval.
4. Arrangement with other departments regarding annual vacations, emergency vacation, and sick vacation and guiding Heads in planning for annual vacations.
5. Making changes in payroll and monthly wages, in addition to, all dues or credits for employees and submit them to the accounts.
6. Attendance of the employees and deductions resulted from delays and absence and taking a proper action according the followed policies and procedures.
7. Issuing of tickets for employees in their vacations, moreover, revising financial claims for reservations office.
8. Taking the requested actions regarding promotion of employees according to the followed systems and rules and according recommendations of authorized people.
9. Taking requested procedures in filling forms of social insurance for employees.
10. Taking requested procedures in filling forms of labor office to register employees or cancel them.
11. Taking the requested procedures regarding vacations, delegations of employees and their transference between departments according to recommendation of authorized Managers.
12. Taking the requested procedures regarding termination or resignation of employees.
13. Arrangement & keeping of employee’s records and passports.
14. Following up all in company contracts in branches and preparing the needed letters for renewing rent and paying due payments
15. Ordering for furniture and other requirements for accommodation of employees and follow up of telephone & Electricity bills for all branches.
16. All procedures requested to issue and renew Iqamas and Passports for employees
17. Requirements of all employees for issuing visas for their families according the systems.
18. Co-ordinate all requested transactions with government relations.
19. Check of recruitment applications according to the commitment of specifications and forecasted budget.
20. Follow up of recruitment applications, such as procedures of advertising, interviews, selection, and contract.
21. Planning for company needs of Manpower and achievement of Saudizaion target.
22. Making agreements and co-ordination with internal and external training centers.
23. Specifying of training needs programs and requested courses to increase the performance of employees.

1. In charge of the coordination and administration of all company personnel functions, based on established policies and procedures. Also recommending personnel policy and/or procedures changes as appropriate.
2. Maintaining complete and comprehensive personnel records for all company employees.
3. Communicating with various department heads regarding all personnel matters.
4. Coordinating and follow up with Government Relation an all matters related to personnel.
5. Coordinating with all Departments on matters to personnel for new hire employees required. Preparation of employment contracts, tickets, documents authentication, and any other matters upon Departments request.
6. In charge of recruitment activities for all Departments within SMS head office.
7. In charge of maintaining and update the necessary records for employees' penalties as per Saudi labor law requirement.
8. . Make interviews and recruitments process.
9. In charge of Medical insurance: agreement and contract, emergency cases and Add or cancel.
10. Make the financial clearance for the Medical Insurance Company.
11. In charge of the employee's loans with the banks and their agreements, make the introductions letters to the employees and make the necessary follow up.
12. In charge of the GOSI by making the official forms of new staff and the deleting the old staff and make the cheque requests and the necessary reports.
13. In charge of all ticketing issues: reservation, travel orders, receive and deliver tickets.
14. Make the monthly financial clearance for the travel office.

1. To define all training needs analysis and arrange the required courses in accordance to job needs.
2. Arranging the necessary agreements and contracts with the internal and the external training centers.
3. Coordination of training process between the confirmed training centers and trainee.
4. Training evaluation and the ability to work on management development programs.
5. Development and improving the training process.
6. to define the field of Saudiztaion and making plans for training programs that suitable for such needs in coordination with external training centers to execute and implement those programs.
7. The experience in supporting Saudization programs through the Human Resources Development Fund.

1. Training programs coordination.
2. Arranging training courses schedules.
3. Coordination with the trainees.
4. Coordination with the instructors.
5. Preparation for the training halls.
6. Securing of training items.
7. To ensure quality of training.