Collection Manager
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Total years of experience :7 years, 0 Months
• Oversaw and trained new employees on collection methods, documentation
requirements, and performance strategies.
• Prepare monthly and annual employee incentive skim.
• Performed research and due diligence to resolve issues.
• Established clear methods for determining proper processes with each
customer type.
• Act as liaison between the board and customer management.
• Reduced time and costs and increased efficiency by introducing new
financial procedures.
• Analysis of the organization portfolio and assigning the work to the collection
team as per.
• Collaborated with legal resources and recovery teams to manage default
issues.
• Contacted customers in person at personal and business locations to collect
payments directly.
• Conducted month-end and annual-end balance sheet reviews.
• Developed and improved procedures for the collection of past-due amounts.
• Verified details of transactions, funds received, and total account balances.
• Attended training on credit management and civil court practices to maintain
up-to-date knowledge.
Elective courses: Cost accounting – in Accounting major
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