Abdullah Al Ghamdi

• Process contracts & amendments:
o Issue lease Contracts.
o Follow up & track with lease contracts.
o Route all contracts for approvals.
o Accurately verify information on contracts & accurately input into property management system (YARDI).
o Contracts renewal.
o Handle contracts amendments.



• Document control:
o Maintain copies of properties official documents such as property insurance license, building permits, entitlement deed, owner documents and property layout & drawings.
o Maintain rent pricelists for all properties under regional management team.
o Collect and update tenants’ documents, maintain database of tenants and their contracts.
o Archiving / filing / scanning and saving all contracts, tenant documents, correspondence, addendums into property management system (YARDI) & hard copy folders.
o Validate contacts, tenants and contracts databases.

• Tenant Relations:
o Manage tenant’s rental reminders & correspondence from the property management system (YARDI) such as rental increases, renewals, terminations… etc.
o Coordinate with facility management and or operation supervisor tenants move in and move out (handover & takeover).

• Reporting:
o Issue contract summaries and reports using property management system (YARDI) & Excel.
o Support management by preparing property reports from property management system (YARDI), i.e. occupancy, renewals, rent roles, …etc. and compile them into presentations.
o Design report templates.

In addition to the tasks & Duties as Contract Manager in RSM:
• Create and control the process in all commercial center projects (Malls).
• Control a full tenants database containing all customers information.
• Lead & support mall managers in all day to day activities (operations, leasing, contracting, collection and marketing activities).
• Review projects budgets.
• Review all contracts & make sure that it matches the approved budgets.
• Prepare contracts for new projects, negotiate it & arrange the signing process.
• Archive (hardcopy & softcopy) all documents in each project.

• Create and control a full tenants database containing all the customer information (unit number, tenant name & contract special terms, contracts value, payments terms & dates, tenants history…etc).
• Prepare the budget for the department on an annual basis.
• Prepare the contracts in hand report on a yearly basis (by the end of Nov.) for the collection team to start preparing for the collection plan.
• Coordinate with the Finance Department & prepare a payments schedule for the contractors.
• Lead a team of 5 employees to fulfill the department’s assigned tasks.
• Help - sometime push - tenants to finalize and solve their legal, financial and contractual issues with the mall management.
• Prepare the board meeting reports that required from the Contracts Departments, discuss it and share the suggested solutions with them.
• Negotiate the contracts terms with the new tenants.
• Handle the renewal of the contracts considering the time limit for the renewal.
• Prepare the Wording for the letters for the big tenants.
• Meet quarterly with other departments to get their feedback regarding the contracts and if we can develop it (after coordinate with the lawyer office).
• Lead the tendering process whenever it’s required (in the services & construction contracts).

Department’s Tasks & duties:

• Prepare the contract, annexes (contracts amendment) and clearance after getting the required documents either from the leasing department or the tenants. And following it up until it’s signed by both parties.
• Update the issued contracts report that used for several purposes.
• Communicate with the new tenants to collect their contract copy & officially receive the leased unit/units.
• Circulate contracts information to the concerned departments in the mall.
• Coordinate the follow with the lawyer office:
 Transfer full documents to start a court case (lawsuit).
 Prepare the court cases report & communicate with the lawyer for an update after any schedule court session.
 Monthly meeting to discuss the cases & if there any thing that we can help with (information, pictures, reports, witnesses…etc).
• Create an E-archive in the Share Drive with a scan copy of the contracts & the following correspondences.
• Archive a hard copy of the contracts & correspondences.
• Issue regular letters to the contractor, tenants, governments sectors/agencies and/or respond to their requests & enquires, and keep a log of it along with the follow up calls if it’s contain a deadline.
• Make sure to use the maximum ways to deliver all outgoing correspondences (hand to hand, fax, regular mal and E-mail).
• Continually update the tenant’s communication information report.
• Push hard to fulfill the contracts obligations (by both parties) & report any breach of any contract.
• Following up with mall tenants to complete the contract, renewal and evacuation requirements.
• Arrange with the Finance Department to refund the rent insurance after settle the tenant’s account.
• Implement the non-renewal or terminated contracts evacuation process.
• Collect a monthly sales report from the mall tenants.
• Collect a copy of the insurance for each leased location in the mall

• Create and control a collection database containing all the customer information (payments due dates, amount paid for each payment, customer contacts, customer history…etc).
• Leading a team of 3 employees to follow up the customers payments.
• Help customers to finalize and solve their financial issues with the company.
• Prepare several types of consolidated and summarized reports for the management; discuss it and sharing the suggested solutions with them.
• Coordinate a side visits for the customers up on their request.

• Maintain and upkeep the center’s related records of properties and its inventory
• Generating Reports for different level of management.
• Sales forms, stamps and sheets design
• Data entry and daily updating of the Oracle System with all conducted sales and all related documents & Info.
• Generate sales contracts.
• Represent the contacting point between Sales Administration Manager and Sales Center Staff.
• Represent the liaising point with the Finance Department regarding financial matters.
• Represent the contacting point between Marketing Department and Sales Center.
• Participated in property sales launches locally and internationally.

In addition to the tasks & Duties as Account Assistance:
• Preparing additional types of reports
• Add another project (Emaar Residences at the Fairmont Makkah) to be under my responsibility beside Jeddah Gate Project.
• Reconciling the finance book with the sales administration master database before reconciling it with the bank statement on a monthly basis
• Provide the necessary documents for the internal auditor.
• Checking all signed contracts with the customers

• Dealing with customers and respond to their queries about finance related issues.
• Keep following up with customers to remind them with their installments by phone calls, letters (3 different types), emails and SMS.
• Reconciling the finance book with the bank statement on a monthly basis and close any gap.
• Apply receipts to their corresponding invoices.
• Prepare several types of reports (e.g.: Daily collection report, consolidate collection reports and customers payment).
• Deposit the daily collected cheques to the company's bank account.
• Close transactions that are made for post sales or property transfer.

• Company's cars, parking access cards, car rental for employees
• New Recruitment Setup
• Postal and courier mail
• Tea Boys, Drivers, Receptionist and Security.
• Government Relations (Invitation Letters, Visa’s Extension, Iqama’s Renewal, Entrance & Exit)
• Catering
• New Recruitment Setup (Stationery, Business Cards, Phone Line, Email, Internet Access)
• Access System cards and authority.
• Office Supplies and maintenance.
• Company's storage units.

• Create a new E-file for new patients.
• Collecting services charges and issuing receipts for the patients.
• Preparing a collection report (some time twice a day)
• Gide patients to the required area or section.
• Taking care of insurance approvals (for certain periods)