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Abdullah Al-Yahya, Service Teller

Abdullah Al-Yahya

Service Teller·Boubyan Bank

Kuwait

Bachelor's degree, International Relations

Work experience

Total years of experience: 3 years, 1 months

Service Teller

January 2023 - January 2024

Boubyan Bank

Al Asimah, Kuwait

January 2023 - January 2024

• Built client trust through accuracy, professionalism, and quick problem-solving under
pressure.
Resolved client inquiries regarding accounts, cards, and digital banking services.

Ensured strict adherence to internal policies and Central Bank of Kuwait regulations.

Maintained accurate financial records and balanced cash drawers daily.

Company industry:
Banking

Sales Associate

January 2022 - January 2023

National Bank of Kuwait (NBK)

Al Asimah, Kuwait

January 2022 - January 2023

Promoted and sold banking products, including credit cards, personal loans, and accounts.

Met and exceeded monthly sales targets through effective communication and persuasive techniques.

Provided personalized financial solutions by staying updated on product features and client needs.

Worked cross-functionally with marketing and customer service teams to optimize acquisition strategies.

Sharpened negotiation and interpersonal skills through frequent client engagement.

Company industry:
Banking

Active Member

January 2021 - January 2023

American University of Kuwait

Al Asimah, Kuwait

January 2021 - January 2023


Helped organize public speaking events addressing global economic issues.

Contributed to event planning, logistics, and student recruitment efforts.

Conducted analysis of local and international events to deepen members’ business acumen.

Developed leadership and teamwork capabilities through active participation in campus initiatives.

Company industry:
Primary, Prep, & Secondary School

Education

American University of Kuwait

January 2023

January 2023

Bachelor's degree, International Relations

Kuwait

Grossmont College, San Diego, California

January 2018

January 2018

Bachelor's degree, Coursework in International Business

United States

American International School of Kuwait

January 2016

January 2016

Bachelor's degree, Highschool

Kuwait

Skills

BANKING
Intermediate
BANKING
Intermediate
COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RELATIONSHIP MANAGEMENT
Intermediate
CUSTOMER RETENTION
Intermediate
CUSTOMER RETENTION
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
INTERNATIONAL RELATIONS
Intermediate
INTERNATIONAL RELATIONS
Intermediate
LEADERSHIP
Intermediate
LEADERSHIP
Intermediate
OPERATIONS
Intermediate
OPERATIONS
Intermediate
PRODUCT PROMOTION
Intermediate
PRODUCT PROMOTION
Intermediate
SALES
Intermediate
SALES
Intermediate

Languages

English
Native Speaker
Arabic
Native Speaker

Training and Certifications

Certifications
Coursework in International Business